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IH Interior Health Library

51 records – page 1 of 3.

Active communication education (ACE): a program for older people with hearing impairment

http://iha.andornot.com/permalink/library17340
Hickson, Louise M, Scarinci, Nerina, Worrall, Linda. Milton Keynes, UK: Speechmark Publishing , 2007. (Book)
Call No.
WV 270 H631 2007
Location
KGH Library
Author
Hickson, Louise M
Scarinci, Nerina
Worrall, Linda
Place
Milton Keynes, UK
Publisher
Speechmark Publishing
Pub Date
2007
Physical Description
ix, 94 p. : ill. ; coil bound
Format
Book
Subject
ACE
Aged--Rehabilitation
Communication
Hearing Impaired Rehabilitation
Notes
Includes bibliographical references. A Speechmark practical photocopy resource.
ISBN
9780863886140
Call No.
WV 270 H631 2007
Location
KGH Library
Loan Policy
21 days
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Carlsbad CA: Owen-Stewart Performance Resources Inc. | Workplace Publishing , 2005. (CD-ROM, DVD)
Call No.
HD 30.3 AI291 2005
Location
KGH Library
Place
Carlsbad CA
Publisher
Owen-Stewart Performance Resources Inc.
Workplace Publishing
Pub Date
2005
Physical Description
1 DVD (6 min.) ; + 1 CD-ROM
Format
CD-ROM
DVD
Subject
Communication
Communication in personnel management
Conflict management
Abstract
"The non-violent martial art of aikido has won the accolades of leading thinkers because its enables participants to view conflict from a radically different perspective - one that allows individuals to resolve differences in a harmonious, noncompetitive, and productive manner. Now you can give your workforce these same powerful tools for use in their day-to-day workplace interactions." - Owen-Steward website
Series
Effective people skills
Notes
Companion CD-ROM: "Effective people skills: Facilitator guide" PDF (56 pgs.)
Call No.
HD 30.3 AI291 2005
Location
KGH Library
Loan Policy
21 days
Less detail
Carlsbad CA: Owen-Stewart Performance Resources Inc. | Workplace Publishing , 2005. (CD-ROM, DVD)
Call No.
HD 30.3 AS844 2005
Location
KGH Library
Place
Carlsbad CA
Publisher
Owen-Stewart Performance Resources Inc.
Workplace Publishing
Pub Date
2005
Physical Description
1 DVD (5 min.) ; + 1 CD-ROM
Format
CD-ROM
DVD
Subject
Communication
Communication in personnel management
Conflict management
Abstract
"Employees who lack the confidence to assert themselves in the workplace deprive your company of innovative ideas and valuable feedback, and they eventually end up frustrated and discontented with their jobs. Asserting helps these individuals to develop the skills they need to express ideas and goals that can make a difference at your company and to find greater satisfaction in their careers." - Owen-Stewart website
Series
Effective people skills
Notes
Companion CD-ROM: "Effective people skills: Facilitator guide" PDF (56 pgs.)
Call No.
HD 30.3 AS844 2005
Location
KGH Library
Loan Policy
21 days
Less detail

Becoming influential : a guide for nurses

http://iha.andornot.com/permalink/library16854
Sullivan, Eleanor J. Boston MA: Pearson , 2013. 2nd ed. (Book)
Call No.
WY 16 S949 2013
Location
RIH Library
Author
Sullivan, Eleanor J
Edition
2nd ed.
Place
Boston MA
Publisher
Pearson
Pub Date
2013
Physical Description
xxi, 211 p.
Format
Book
Subject
Career Mobility
Communication
Interpersonal Relations
Nursing
Power (Psychology)
Notes
Includes bibliographical references and index.
ISBN
9780132706681
Call No.
WY 16 S949 2013
Location
RIH Library
Loan Policy
21 days
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Building a dynamic team: a practical guide to maximizing team performance

http://iha.andornot.com/permalink/library13405
Chang, Richard. San Francisco, CA: Jossey-Bass , 1994. (Book)
Call No.
HD 66 C456b 1994
Location
RIH Library
Author
Chang, Richard
Place
San Francisco, CA
Publisher
Jossey-Bass
Pub Date
1994
Physical Description
105 p.
Format
Book
Subject
Communication
Motivation
Teams in the workplace
Series
High performance team series
ISBN
0787950912
Call No.
HD 66 C456b 1994
Location
RIH Library
Loan Policy
21 days
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Riley, Julia Balzer. St. Louis MO: Elsevier , 2012. 7th ed. (Book)
Call No.
WY 87 B198 2012
Location
KGH Library
Author
Riley, Julia Balzer
Edition
7th ed.
Place
St. Louis MO
Publisher
Elsevier
Pub Date
2012
Physical Description
xiv, 354 p. : ill.
Format
Book
Subject
Communication
Interpersonal Relations
Nurse-Patient Relations
Nurses' Instruction
Notes
Includes bibliographical references and index.
ISBN
9780323083348
Call No.
WY 87 B198 2012
Location
KGH Library
Loan Policy
21 days
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Riley, Julia Balzer. St. Louis MO: Mosby Elsevier , 2008. 6th ed. (Book)
Call No.
WY 87 B198 2008
Location
RIH Library
Author
Riley, Julia Balzer
Edition
6th ed.
Place
St. Louis MO
Publisher
Mosby Elsevier
Pub Date
2008
Physical Description
xxiv, 375 p. : ill.
Format
Book
Subject
Communication
Interpersonal Relations
Nurse-Patient Relations
Nurses' Instruction
Notes
Includes bibliographical references and index.
ISBN
9780323046763
Call No.
WY 87 B198 2008
Location
RIH Library
Loan Policy
21 days
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Communication: skills to inspire confidence

http://iha.andornot.com/permalink/library6762
Hopson, Barrie. San Diego: Pfeiffer , 1993. (Book)
Call No.
HD_30.3 H798 1993
Location
RIH Library
Author
Hopson, Barrie
Corporate Author
Scally, Mike
Place
San Diego
Publisher
Pfeiffer
Pub Date
1993
Physical Description
84 p.
Format
Book
Subject
Communication
Work
ISBN
0-89381-211-7
Call No.
HD_30.3 H798 1993
Location
RIH Library
Loan Policy
21 days
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De-escalate : how to calm an angry person in 90 seconds or less

http://iha.andornot.com/permalink/library19791
Noll, Douglas E. New York NY: Atria Paperback , 2017. (Book)
Call No.
BF 723 N793 2017
Location
RIH Library
Author
Noll, Douglas E
Place
New York NY
Publisher
Atria Paperback
Pub Date
2017
Physical Description
xxvii, 228 p.
Format
Book
Subject
Anger
Communication
Conflict management
Interpersonal Relations
Psychology
Notes
Includes bibliographical references and index.
ISBN
9781582706559
Call No.
BF 723 N793 2017
Location
RIH Library
Loan Policy
21 days
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Determining the right response to conflict

http://iha.andornot.com/permalink/library17526
Carlsbad CA: Owen-Stewart Performance Resources Inc. | Workplace Publishing , 2005. (CD-ROM, DVD)
Call No.
HD 30.3 D479 2005
Location
KGH Library
Place
Carlsbad CA
Publisher
Owen-Stewart Performance Resources Inc.
Workplace Publishing
Pub Date
2005
Physical Description
1 DVD (6 min.) ; + 1 CD-ROM
Format
CD-ROM
DVD
Subject
Communication
Communication in personnel management
Conflict management
Abstract
"Conflict with others is an unavoidable part of the workplace. Knowing that there are four types of conflict (covert/passiveaggressive, covert-passive, overt-aggressive, and overt-assertive) and that there are four powerful strategies individuals can use in each of these situations empowers all of your employees to turn difficult encounters into productive situations." - Owen-Stewart website
Series
Effective people skills
Notes
Companion CD-ROM: "Effective people skills: Facilitator guide" PDF (56 pgs.)
Call No.
HD 30.3 D479 2005
Location
KGH Library
Loan Policy
21 days
Less detail

Difficult conversations: how to discuss what matters most

http://iha.andornot.com/permalink/library14567
Heen, Sheila, Patton, Bruce, Stone, Douglas. New York NY: Penguin , 1999. (Book)
Call No.
BF 637 S877 1999
Location
KGH Library Wellness
RIH Library Wellness
VJH Library Wellness
Author
Heen, Sheila
Patton, Bruce
Stone, Douglas
Place
New York NY
Publisher
Penguin
Pub Date
1999
Physical Description
xxi, 250 p. ; pbk.
Format
Book
Subject
Communication
Interpersonal communication
Wellness
Notes
Noted Missing VJH Library: November 2017.
ISBN
014028852X
Call No.
BF 637 S877 1999
Location
KGH Library Wellness
RIH Library Wellness
VJH Library Wellness
Loan Policy
21 days
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Doctors talking with patients / patients talking with doctors: improving communication in medical visits

http://iha.andornot.com/permalink/library14235
Hall, Judith A, Roter, Debra L. Westport, CT: Praeger , 2006. 2nd ed. (Book)
Call No.
W 62 R843 2006
Location
RIH Library
Author
Hall, Judith A
Roter, Debra L
Edition
2nd ed
Place
Westport, CT
Publisher
Praeger
Pub Date
2006
Physical Description
xvi, 239 p.
Format
Book
Subject
Communication
Office Visits
Physician-patient relations
Notes
Includes bibliographical references and index.
ISBN
0275990176
Call No.
W 62 R843 2006
Location
RIH Library
Loan Policy
21 days
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Don't shoot the messenger: a guide for effective health care communications

http://iha.andornot.com/permalink/library6600
Health Care Public Relations Association of Canada. Ottawa: Canadian Healthcare Association , 2001. (Book)
Call No.
WX_160 D688 2001
Location
RIH Library
Corporate Author
Health Care Public Relations Association of Canada
Place
Ottawa
Publisher
Canadian Healthcare Association
Pub Date
2001
Physical Description
301 p.
Format
Book
Subject
Communication
Public relations
ISBN
1-896151-01-9
Call No.
WX_160 D688 2001
Location
RIH Library
Loan Policy
21 days
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Dynamic communication skills for women: techniques for communicating powerfully and professionally

http://iha.andornot.com/permalink/library12394
Brown, Carla. Shawnee Mission, KS: National Press Publications , 1989. (Book)
Call No.
HM 133 B877 1989
Location
RIH Library
Author
Brown, Carla
Corporate Author
National Press Publications
Place
Shawnee Mission, KS
Publisher
National Press Publications
Pub Date
1989
Physical Description
72 p.
Format
Book
Subject
Communication
Women
Series
Communication series
Notes
Cover title
Edited by National Press Publications
Includes index
ISBN
1558520198
Call No.
HM 133 B877 1989
Location
RIH Library
Loan Policy
21 days
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Fish culture: essential conversations that transform your organization

http://iha.andornot.com/permalink/library14397
Burnsville, MN: Charthouse International Learning , c2008. (Kit)
Call No.
HF 5549.5 F532 2008
Location
KGH Library
Link
www.fishphilosophy.com
Place
Burnsville, MN
Publisher
Charthouse International Learning
Pub Date
c2008
Physical Description
DVD 1:20 minutes run time; Audio Companion DVD 1:02 minutes run time; Quick Start Guide to your first session, 13p, pbk; Facilitator's Guide, 73p, coilbound; Personal Workbook (6 copies) 81p, coilbound Pete the Perch (stuffed toy) Fish Culture Pack (magnet, pen, thank-you cards)
Format
Kit
Subject
Attitude Change
Change
Communication
Conversation
Employee Motivation
Job satisfaction
Motivation
Organizational change
Notes
Copy reference 157192
Link
www.fishphilosophy.com
Call No.
HF 5549.5 F532 2008
Location
KGH Library
Loan Policy
21 days
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From silence to voice: what nurses know and must communicate to the public

http://iha.andornot.com/permalink/library19324
Buresh, Bernice, Gordon, Suzanne. Ithaca NY: ILR Press , 2006. 2nd ed. (Book)
Call No.
WY 87 B952 2006
Location
RIH Library
Author
Buresh, Bernice
Gordon, Suzanne
Edition
2nd ed.
Place
Ithaca NY
Publisher
ILR Press
Pub Date
2006
Physical Description
xvi, 296 p. : ill.
Format
Book
Subject
Communication
Mass Media
Nursing
Public Policy
Public Relations
Notes
Includes bibliographical references and index.
ISBN
9780801472589
Call No.
WY 87 B952 2006
Location
RIH Library
Loan Policy
21 days
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From silence to voice: what nurses know and must communicate to the public

http://iha.andornot.com/permalink/library13375
Buresh, Bernice, Gordon, Suzanne. Ottawa ON: Canadian Nurses Association , 2000. (Book)
Call No.
WY 87 B952 2000
Location
VJH Library
Author
Buresh, Bernice
Gordon, Suzanne
Place
Ottawa ON
Publisher
Canadian Nurses Association
Pub Date
2000
Physical Description
xiv, 294 p.
Format
Book
Subject
Communication
Nursing
Public relations
Abstract
A practical step-by-step guide providing inspiring, confident approaches to increasing nurses' visibility and voice in media and policy arenas. ... From it nurses can learn how to get their stories, insights, research, and expert opinions to the public and into the media.
ISBN
1551199742
Call No.
WY 87 B952 2000
Location
VJH Library
Loan Policy
21 days
Less detail
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Carlsbad CA: Owen-Stewart Performance Resources Inc. | Workplace Publishing , 2005. (CD-ROM, DVD)
Call No.
HD 30.3 G539 2005
Location
KGH Library
Place
Carlsbad CA
Publisher
Owen-Stewart Performance Resources Inc.
Workplace Publishing
Pub Date
2005
Physical Description
1 DVD (7 min.) ; + 1 CD-ROM
Format
CD-ROM
DVD
Subject
Communication
Communication in personnel management
Conflict management
Abstract
"For us to grow personally and professionally, we must be able to give and receive feedback, yet few individuals know how to do this in a nonthreatening and productive manner. Giving and Receiving Feedback teaches your team how to use these two critical skills to help themselves and their associates become what they want to be." - Owen-Stewart website
Series
Effective people skills
Notes
Companion CD-ROM: "Effective people skills: Facilitator guide" PDF (56 pgs.)
Call No.
HD 30.3 G539 2005
Location
KGH Library
Loan Policy
21 days
Less detail
Carlsbad CA: Owen-Stewart Performance Resources Inc. | Workplace Publishing , 2005. (CD-ROM, DVD)
Call No.
HD 30.3 H233c 2005
Location
KGH Library
Place
Carlsbad CA
Publisher
Owen-Stewart Performance Resources Inc.
Workplace Publishing
Pub Date
2005
Physical Description
1 DVD (6 min.) ; + 1 CD-ROM
Format
CD-ROM
DVD
Subject
Communication
Communication in personnel management
Conflict management
Abstract
"What's the best way to approach individuals who don't air their grievances in public, but instead, internalize it and undermine the workplace in subtle ways? Handling Covert Conflict teaches your team how to draw out the hidden issues and concerns of disgruntled employees so that everyone can perform at their peak." - Owen-Steward website
Series
Effective people skills
Notes
Companion CD-ROM: "Effective people skills: Facilitator guide" PDF (56 pgs.)
Call No.
HD 30.3 H233c 2005
Location
KGH Library
Loan Policy
21 days
Less detail
Carlsbad CA: Owen-Stewart Performance Resources Inc. | Workplace Publishing , 2005. (CD-ROM, DVD)
Call No.
HD 30.3 H233o 2005
Location
KGH Library
Place
Carlsbad CA
Publisher
Owen-Stewart Performance Resources Inc.
Workplace Publishing
Pub Date
2005
Physical Description
1 DVD (6 min.) ; + 1 CD-ROM
Format
CD-ROM
DVD
Subject
Communication
Communication in personnel management
Conflict management
Abstract
"What's the best way to approach individuals who don't air their grievances in public, but instead, internalize it and undermine the workplace in subtle ways? Handling Covert Conflict teaches your team how to draw out the hidden issues and concerns of disgruntled employees so that everyone can perform at their peak." - Owen-Steward website
Series
Effective people skills
Notes
Companion CD-ROM: "Effective people skills: Facilitator guide" PDF (56 pgs.)
Call No.
HD 30.3 H233o 2005
Location
KGH Library
Loan Policy
21 days
Less detail

51 records – page 1 of 3.