Interactive video training program. This program takes on a multitude of important and timely topics, including:
Managing media coverage of medical errors
Based on incidents drawn from real malpractice claims, the three-part First, Do No Harm® series presents the dramatic story of how a healthcare community responds when a healthy pregnancy turns to tragedy due to a series of medical failures. The interactive format and detailed facilitator's guides allow you to customize education programs, explore a wide range of issues and integrate expert commentary from recognized patient safety leaders.
Teamwork, handoffs and communication
The importance of board and executive engagement in supporting frontline healthcare professionals
3 Volume Set each including DVD, Facilitator's Guide, & Graduation Certificates.
Part 1: A Case Study of Systems Failure. Video with 18-minute drama and 50-minute optional Discussion Segments.
Part 2: Taking the Lead. Video with 18-minute drama and over 35 minutes of expert interviews.
Part 3: Healing Lives, Changing Cultures. Video with 26-minute drama, 61 minutes of supporting material
Violence in the health sector: proceedings of the Third International Conference on Violence in the Health Sector : linking local initiatives with global learning, 24 - 26 October 2012, Sheraton Vancouver Airport Hotel, Vancouver, Canada