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IH Interior Health Library

54 records – page 1 of 3.

Reinforcements: how to get people to help you

https://iha.andornot.com/permalink/library20619
Grant, Heidi. Boston MA: Harvard Business Review Press , 2018. (Book)
Call No.
HM 1141 H35 G761 2018
Location
KGH Library
Author
Grant, Heidi
Place
Boston MA
Publisher
Harvard Business Review Press
Pub Date
2018
Physical Description
200 p.
Format
Book
Subject
Persuasive Communication
Management
Leadership
Interpersonal communication
Help-seeking behavior
Notes
Includes bibliographical references and index.
ISBN
9781633692350
Call No.
HM 1141 H35 G761 2018
Location
KGH Library
Loan Policy
21 days
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Accountability : getting a grip on results

https://iha.andornot.com/permalink/library20718
Klatt, Bruce. Calgary AB: Bow River Pub , 2003. 2nd rev. ed. (Book)
Call No.
HD 58.7 K53 2003
Location
VJH Library
Author
Klatt, Bruce
Edition
2nd rev. ed
Place
Calgary AB
Publisher
Bow River Pub
Pub Date
2003
Physical Description
xiI, 1115 p.
Format
Book
Subject
Truth Disclosure
Management
Responsibility
Project management
Organizational Culture
Notes
Includes bibliographical references.
ISBN
9780973036527
Call No.
HD 58.7 K53 2003
Location
VJH Library
Loan Policy
21 days
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Facilitating with ease: core skills for facilitators, team leaders and members, managers, consultants, and trainers

https://iha.andornot.com/permalink/library20726
Bens, Ingrid. Hoboken NJ: Wiley , 2018. 4th ed. (Book)
Call No.
HD 66 B474 2018
Location
RIH Library
Author
Bens, Ingrid
Edition
4th ed.
Place
Hoboken NJ
Publisher
Wiley
Pub Date
2018
Format
Book
Subject
Teams in the workplace
Group facilitation
Leadership
Management
Series
xix, 289 p. : ill.
Notes
Includes bibliographical references.
ISBN
9781119434252
Call No.
HD 66 B474 2018
Location
RIH Library
Loan Policy
21 days
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No more excuses: the five accountabilities for personal and organizational growth

https://iha.andornot.com/permalink/library20730
Silverstein, Sam. Hoboken NJ: John Wiley & Sons , 2010. (Book)
Call No.
HD 58.7 S587 2010
Location
KGH Library
Author
Silverstein, Sam
Place
Hoboken NJ
Publisher
John Wiley & Sons
Pub Date
2010
Physical Description
xxv, 182 p.
Format
Book
Subject
Management
Leadership
Notes
Includes index.
ISBN
9780470531921
Call No.
HD 58.7 S587 2010
Location
KGH Library
Loan Policy
21 days
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Managing to learn: using the A3 management process to solve problems, gain agreement, mentor, and lead

https://iha.andornot.com/permalink/library22960
Shook, John. Cambridge MA: Lean Enterprise Institute , 2010. (Book)
Call No.
HD 58.9 S559 2008
Location
PRH Library
Author
Shook, John
Place
Cambridge MA
Publisher
Lean Enterprise Institute
Pub Date
2010
Physical Description
vii, 138 p. : ill. + 5 example sheets
Format
Book
Subject
Organizational effectiveness
Lean Thinking
Management
Learning
Notes
Includes bibliographical references.
Includes A3 report examples.
"Version 1.1 July 2010".
ISBN
9781934109205
Call No.
HD 58.9 S559 2008
Location
PRH Library
Loan Policy
21 days
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Collaborative approaches to resolving conflict

https://iha.andornot.com/permalink/library6281
Isenhart, Myra Warren, Spangle, Michael. Thousand Oaks, CA: Sage Publications , 2000. (Book)
Call No.
HM_112 I74 2000
Location
RIH Library
Author
Isenhart, Myra Warren
Spangle, Michael
Place
Thousand Oaks, CA
Publisher
Sage Publications
Pub Date
2000
Physical Description
242 p.
Format
Book
Subject
Conflict
Management
Work
Abstract
1. Theoretical perspectives ; 2. Conflict in action ; 3. Negotiation ; 4. Mediation ; 5. Facilitation ; 6. Hybrids: arbritation ; 7. Hybrids: judicial processes ; 8. Designing systems for conflict management ; 9. Training and education ; 10. Summary of practitioner insights
ISBN
0-7619-1930-9
Call No.
HM_112 I74 2000
Location
RIH Library
Loan Policy
21 days
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Resolving conflicts at work: a complete guide for everyone on the job

https://iha.andornot.com/permalink/library6282
Cloke, Kenneth. San Francisco: Jossey-Bass , 2000. (Book)
Call No.
HD_42 C56 2000
Location
RIH Library
Author
Cloke, Kenneth
Corporate Author
Goldsmith, Joan
Place
San Francisco
Publisher
Jossey-Bass
Pub Date
2000
Physical Description
251 p.
Format
Book
Subject
Work
Management
Conflict
Notes
"This essential guide offers numerous suggestions for transforming conflict into opportunities for positive change and improving workplace relationships. Based on decades of experience resolving highly complex organizational disputes, the authors provide practical methods you can use every day, in any work setting, to improve communication and reduce conflict. ... Resolving Conflicts at Work maps out 8 paths to hone your conflict resolution skills and generate positive, productive change." [from dust jacket]
ISBN
0-7879-5059-9
Call No.
HD_42 C56 2000
Location
RIH Library
Loan Policy
21 days
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Resolving personal and organizational conflict: stories of transformation and forgiveness

https://iha.andornot.com/permalink/library6283
Cloke, Kenneth. San Francisco: Jossey-Bass , 2000. (Book)
Call No.
HM_112 C56 2000
Location
RIH Library
Author
Cloke, Kenneth
Corporate Author
Goldsmith, Joan
Place
San Francisco
Publisher
Jossey-Bass
Pub Date
2000
Physical Description
216 p.
Format
Book
Subject
Conflict
Work
Management
Abstract
1. The hidden meaning to conflict stories ; 2. Transforming stories to resolve conflict ; 3. Stories unheard and untold ; 4. Stories that sacrifice life ; 5. Stories that hold organizations hostage ; 6. Stories of boundary violations
ISBN
0-7879-5060-2
Call No.
HM_112 C56 2000
Location
RIH Library
Loan Policy
21 days
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8 steps for highly effective negotiation: letting the other person have your way

https://iha.andornot.com/permalink/library6599
Barnes, Ginny Pearson. Shawnee Mission, Kansas: National Press Publications , 1995. (Book)
Call No.
HD_58.6 B261 1995
Location
RIH Library
Author
Barnes, Ginny Pearson
Place
Shawnee Mission, Kansas
Publisher
National Press Publications
Pub Date
1995
Physical Description
94 p.
Format
Book
Subject
Negotiations
Management
Work
ISBN
1-55852-129-1
Call No.
HD_58.6 B261 1995
Location
RIH Library
Loan Policy
21 days
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Inspire and motivate through performance reviews: a step-by-step guide

https://iha.andornot.com/permalink/library6620
National Press Publications. Shawnee Mission, Kansas: National Press Publications , 2000. (Book)
Call No.
HF_5549 I59 2000
Location
RIH Library
Corporate Author
National Press Publications
Place
Shawnee Mission, Kansas
Publisher
National Press Publications
Pub Date
2000
Physical Description
131 p.
Format
Book
Subject
Performance standards
Work
Employees
Management
Series
Sixty-minute training series
ISBN
1-55852-277-8
Call No.
HF_5549 I59 2000
Location
RIH Library
Loan Policy
21 days
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Think like a manager: practical tools, techniques and solutions for the 21st-Century manager

https://iha.andornot.com/permalink/library6625
Fritz, Roger. Shawnee Mission KS: National Press Publications , 2001. (Book)
Call No.
HD 57.7 F919 2001
Location
RIH Library
Author
Fritz, Roger
Place
Shawnee Mission KS
Publisher
National Press Publications
Pub Date
2001
Physical Description
310 p.
Format
Book
Subject
Work
Management
Supervisors
ISBN
1-55852-190-9
Call No.
HD 57.7 F919 2001
Location
RIH Library
Loan Policy
21 days
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Shared services: mining for corporate gold

https://iha.andornot.com/permalink/library6905
Quinn, Barbara. London: Prentice Hall , 2000. (Book)
Call No.
HD 62.13 Q56 2000
Location
RIH Library
Author
Quinn, Barbara
Corporate Author
Cooke, Robert
Kris, Andrew
Place
London
Publisher
Prentice Hall
Pub Date
2000
Physical Description
xii, 235 p. : ill.
Format
Book
Subject
Management
Work
Hospital administration
Health Care Costs
Health Expenditures
Health facilities
Health Facility Administrators
Health services administration
Organizational Culture
Abstract
Ch.1 The search for gold ; Ch.2.Knowing what to mine ; Ch.3.The route towards the implementation of shared services ; Ch.4.Scopoing shared services ; Ch.5.Shared services cannot be sold, it can only be bought ; Ch.6.The initial size up : understanding where you are ; Ch.7.Strategic outsourcing ; Ch.8.Organizing and leading shared services ; Ch.9.The foundation for success ; Chr.10.Creating a culture of commitment ; Ch.11.Evolving the shared services business ; Ch.12.Measuring and evaluating success ; Ch.13.Fast forward.
Notes
Includes bibliographical references and index.
ISBN
0273644556
Call No.
HD 62.13 Q56 2000
Location
RIH Library
Loan Policy
21 days
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Leadership and management in nursing

https://iha.andornot.com/permalink/library7184
Grohar-Murray, Mary Ellen. Upper Saddle River, NJ: Prentice Hall , 2003. 3rd ed. (Book)
Call No.
WY_105 G76 2003
Location
RIH Library
Author
Grohar-Murray, Mary Ellen
Corporate Author
DiCroce, Helen
Edition
3rd ed.
Place
Upper Saddle River, NJ
Publisher
Prentice Hall
Pub Date
2003
Physical Description
344 p.
Format
Book
Subject
Nursing
Leadership
Nursing, Supervisory
Management
Health services administration
Abstract
1.New health care system: challenges to nursing leadership ; 2.Leadership theory ; 3.Interactive processes of leadership: communication and group process ; 4.Decision making and conflict management ; 5.Ethical responsibility of the nurse leader ; 6.Organization and management theory ; 7.Overview of nursing management ; 8.Delegation ; 9.Maintaining standards ; 10.Motivation in the work setting ; 11.Monitoring and improving performance ; 12.Legal issues in the work place ; 13.Managing change ; 14.Managing resources: the staff ; 15.Managing resources: time ; 16.Managing resources: the budget ; 17.Informatics in nursing.
ISBN
0-13-061777-6
Call No.
WY_105 G76 2003
Location
RIH Library
Loan Policy
21 days
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Working with emotional intelligence

https://iha.andornot.com/permalink/library10274
Goleman, Daniel. New York: Bantam Books , 1998. (Book)
Call No.
HD 38.2 G625 1998
Location
RIH Library
Author
Goleman, Daniel
Place
New York
Publisher
Bantam Books
Pub Date
1998
Physical Description
xi, 383 p. ; 25 cm
Format
Book
Subject
Emotional Intelligence
Executive ability
Management
Personality Development
Emotions and cognition
Abstract
The secret of success is not what they taught you in school. What matters most is not IG, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered. For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the copetitive marketplace of today - and the future. Comprehensively researched, crisply written, and packed with fascinating case histories of triumphs, disasters, and dramatic turnarounds, Working with Emotional Intelligence may be the most important book you'll ever read.
ISBN
0553378589
Call No.
HD 38.2 G625 1998
Location
RIH Library
Loan Policy
21 days
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Primal leadership: realizing the power of emotional intelligence

https://iha.andornot.com/permalink/library10399
Goleman, Daniel, Boyatzis, Richard, McKee, Annie. Boston, Mass: Harvard Business School Press , 2002. (Book)
Call No.
HD 57.7 G625 2002
Location
RIH Library
Author
Goleman, Daniel
Boyatzis, Richard
McKee, Annie
Place
Boston, Mass
Publisher
Harvard Business School Press
Pub Date
2002
Physical Description
xvii, 306 p. ; 24 cm
Format
Book
Subject
Leadership
Management
Emotional Intelligence
Executive ability
Abstract
Goleman teams with renowned EI researchers Richard Boyatzis and Annie McKee to explore the role of emotional intelligence in leadership. Unveiling neuroscientific links between organizational success or failure and "primal leadership," the authors argue that a leader's emotions are contagious. If a leader resonates energy and enthusiasm, an organization thrives; if a leader spreads negativity and dissonance, it flounders. This breakthrough concept charges leaders with driving emotions in the right direction to have a positive impact on earnings and strategy.
ISBN
0553378589
Call No.
HD 57.7 G625 2002
Location
RIH Library
Loan Policy
21 days
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Good to great: why some companies make the leap ... and others don't

https://iha.andornot.com/permalink/library11730
Collins, James C. New York NY: HarperCollins , 2001. (Book)
Call No.
HD 57.7 C712 2001
Location
KGH Library
Author
Collins, James C.
Place
New York NY
Publisher
HarperCollins
Pub Date
2001
Physical Description
xii, 300 p.
Format
Book
Subject
Leadership
Strategic planning
Management
Organizational Innovation
Notes
Includes bibliographical references and index.
Human Resources purchase Jan. 2006.
ISBN
0066620996
Call No.
HD 57.7 C712 2001
Location
KGH Library
Loan Policy
21 days
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7 habits of highly effective people: restoring the character ethic

https://iha.andornot.com/permalink/library11788
Covey, Stephen R. New York NY: Simon & Schuster , 2004. (Book)
Call No.
BF 637 S8 C68 2004
Location
KGH Library
VJH Library
Author
Covey, Stephen R.
Place
New York NY
Publisher
Simon & Schuster
Pub Date
2004
Physical Description
372 p.: ill.
Format
Book
Subject
Management
Success
Character
Achievement
ISBN
9780743269513
Call No.
BF 637 S8 C68 2004
Location
KGH Library
VJH Library
Loan Policy
21 days
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Death by meeting: a leadership fable about solving the most painful problem in business

https://iha.andornot.com/permalink/library11789
Lencioni, Patrick. San Francisco CA: Jossey-Bass , 2004. (Book)
Call No.
HF 5734.5 L463 2004
Location
KGH Library
RIH Library
Author
Lencioni, Patrick
Place
San Francisco CA
Publisher
Jossey-Bass
Pub Date
2004
Physical Description
ix, 260 p.
Format
Book
Subject
Business meetings
Management
Success in business
Notes
KGH: Human resources purchase Jan. 2006
ISBN
0787968056 (alk. paper)
Call No.
HF 5734.5 L463 2004
Location
KGH Library
RIH Library
Loan Policy
21 days
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Four obsessions of an extraordinary executive: a leadership fable

https://iha.andornot.com/permalink/library11790
Lencioni, Patrick. San Francisco CA: Jossey-Bass , 2000. (Book)
Call No.
HD 38.2 L463 2000
Location
KGH Library
VJH Library
Author
Lencioni, Patrick
Place
San Francisco CA
Publisher
Jossey-Bass
Pub Date
2000
Physical Description
xvi, 184 p., hardcover
Format
Book
Subject
Management
Executives
Notes
Human Resources purchase Jan. 2006
ISBN
0787954039 (acid free paper)
Call No.
HD 38.2 L463 2000
Location
KGH Library
VJH Library
Loan Policy
21 days
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Thinking for change: 11 ways highly successful people approach life and work

https://iha.andornot.com/permalink/library11862
Maxwell, John C. New York NY: Warner Books , 2003. (Book)
Call No.
HF 5386 M465 2003
Location
KGH Library
Author
Maxwell, John C.
Place
New York NY
Publisher
Warner Books
Pub Date
2003
Physical Description
xv, 266 p. ; pbk.
Format
Book
Subject
Success in business
Creative thinking
Attitude Change
Management
Notes
Human resources purchase Jan. 2006.
ISBN
0446692883
Call No.
HF 5386 M465 2003
Location
KGH Library
Loan Policy
21 days
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54 records – page 1 of 3.