Part one. Health care leadership imperatives -- 1. Understanding and undertaking the role of health care manager -- 2. Making the transition -- 3. Eestablishing a progressive work environment -- 4. Managing the nonplayers -- 5. Leading through conflict, change, and crisis -- 6. Orchestrating progressive team action and individual performance -- 7. Strategic analysis and decision making -- 8. Exemplifying leadership presence and guidance -- 9. Case study: Carolina hospital student health center -- Part two: Management strategies -- 10. Encouraging creativity -- 11. Selecting and hiring top performers -- 12. Performance evaluation -- 13. Negotiation strategies -- 14. Balancing "administrivia" and progressive action -- 15. Education and development -- 16. Communication -- 17. Case study: Jersey medical center community relations office -- Part three: Resources -- Appendix A: Analytical planning and decision-making tools -- Appendix B: Structured selection and behavioral interviewing system -- Appendix C: Mentoring and management guidesheets -- Index.
Examining the issues and trends facing today's human resource professionals, this one-of-a-kind work presents a wide range of new, enlightening, and throught-provoking prespectives from sixty-four leaders in the field.
Join Marla Allen, a dynamic and accomplished operations executive with 20+ years of experience, for a powerful new teleseminar that will guide you through the steps to start conducting performance reviews that actually have impact.
In this session, you will learn how to:
Apply six steps to setting effective goals that align with the organization's strategy and mission.
In this new program, you will learn how to bring your values to life with three simple steps:
Proclaim It :When you tell customers what you stand for, they expect it of you—and you expect it of yourself.
Live It: An effective team consistently lives the values it says it believes in. Your values point you toward behaviors that fulfill your mission, and away from behaviors that don't.
Celebrate It:When you celebrate each other for living your values, people know they are appreciated, increasing their engagement.
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