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IH Interior Health Library

11 records – page 1 of 1.

Thanks for the feedback: the science and art of receiving feedback well

https://iha.andornot.com/permalink/library18166
Stone, Douglas, Heen, Sheila. New York NY: Viking , 2014. (Book)
Call No.
HD 30.3 S877 2014
Location
VJH Library
Author
Stone, Douglas
Heen, Sheila
Place
New York NY
Publisher
Viking
Pub Date
2014
Physical Description
348 p.
Format
Book
Subject
Communication
Communication in personnel management
Conflict management
Notes
Includes bibliographical references.
ISBN
9780670014668
Call No.
HD 30.3 S877 2014
Location
VJH Library
Loan Policy
21 days
Less detail
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Carlsbad CA: Workplace | Owen-Stewart Performance Resources , 2005. (DVD, CD-ROM)
Call No.
HD 30.3 AI291 2005
Location
KGH Library
Place
Carlsbad CA
Publisher
Workplace
Owen-Stewart Performance Resources
Pub Date
2005
Physical Description
1 DVD (6 min.) ; + 1 CD-ROM
Format
DVD
CD-ROM
Subject
Communication
Communication in personnel management
Conflict management
Abstract
"The non-violent martial art of aikido has won the accolades of leading thinkers because its enables participants to view conflict from a radically different perspective - one that allows individuals to resolve differences in a harmonious, noncompetitive, and productive manner. Now you can give your workforce these same powerful tools for use in their day-to-day workplace interactions." - Owen-Steward website
Series
Effective people skills
Notes
Companion CD-ROM: "Effective people skills: Facilitator guide" PDF (56 pgs.)
Call No.
HD 30.3 AI291 2005
Location
KGH Library
Loan Policy
21 days
Less detail
Carlsbad CA: Workplace | Owen-Stewart Performance Resources , 2005. (DVD, CD-ROM)
Call No.
HD 30.3 AS844 2005
Location
KGH Library
Place
Carlsbad CA
Publisher
Workplace
Owen-Stewart Performance Resources
Pub Date
2005
Physical Description
1 DVD (5 min.) ; + 1 CD-ROM
Format
DVD
CD-ROM
Subject
Communication
Communication in personnel management
Conflict management
Abstract
"Employees who lack the confidence to assert themselves in the workplace deprive your company of innovative ideas and valuable feedback, and they eventually end up frustrated and discontented with their jobs. Asserting helps these individuals to develop the skills they need to express ideas and goals that can make a difference at your company and to find greater satisfaction in their careers." - Owen-Stewart website
Series
Effective people skills
Notes
Companion CD-ROM: "Effective people skills: Facilitator guide" PDF (56 pgs.)
Call No.
HD 30.3 AS844 2005
Location
KGH Library
Loan Policy
21 days
Less detail

Determining the right response to conflict

https://iha.andornot.com/permalink/library17526
Carlsbad CA: Workplace | Owen-Stewart Performance Resources , 2005. (DVD, CD-ROM)
Call No.
HD 30.3 D479 2005
Location
KGH Library
Place
Carlsbad CA
Publisher
Workplace
Owen-Stewart Performance Resources
Pub Date
2005
Physical Description
1 DVD (6 min.) ; + 1 CD-ROM
Format
DVD
CD-ROM
Subject
Communication
Communication in personnel management
Conflict management
Abstract
"Conflict with others is an unavoidable part of the workplace. Knowing that there are four types of conflict (covert/passiveaggressive, covert-passive, overt-aggressive, and overt-assertive) and that there are four powerful strategies individuals can use in each of these situations empowers all of your employees to turn difficult encounters into productive situations." - Owen-Stewart website
Series
Effective people skills
Notes
Companion CD-ROM: "Effective people skills: Facilitator guide" PDF (56 pgs.)
Call No.
HD 30.3 D479 2005
Location
KGH Library
Loan Policy
21 days
Less detail
Carlsbad CA: Workplace | Owen-Stewart Performance Resources , 2005. (DVD, CD-ROM)
Call No.
HD 30.3 G539 2005
Location
KGH Library
Place
Carlsbad CA
Publisher
Workplace
Owen-Stewart Performance Resources
Pub Date
2005
Physical Description
1 DVD (7 min.) ; + 1 CD-ROM
Format
DVD
CD-ROM
Subject
Communication
Communication in personnel management
Conflict management
Abstract
"For us to grow personally and professionally, we must be able to give and receive feedback, yet few individuals know how to do this in a nonthreatening and productive manner. Giving and Receiving Feedback teaches your team how to use these two critical skills to help themselves and their associates become what they want to be." - Owen-Stewart website
Series
Effective people skills
Notes
Companion CD-ROM: "Effective people skills: Facilitator guide" PDF (56 pgs.)
Call No.
HD 30.3 G539 2005
Location
KGH Library
Loan Policy
21 days
Less detail
Carlsbad CA: Workplace | Owen-Stewart Performance Resources , 2005. (DVD, CD-ROM)
Call No.
HD 30.3 H233c 2005
Location
KGH Library
Place
Carlsbad CA
Publisher
Workplace
Owen-Stewart Performance Resources
Pub Date
2005
Physical Description
1 DVD (6 min.) ; + 1 CD-ROM
Format
DVD
CD-ROM
Subject
Communication
Communication in personnel management
Conflict management
Abstract
"What's the best way to approach individuals who don't air their grievances in public, but instead, internalize it and undermine the workplace in subtle ways? Handling Covert Conflict teaches your team how to draw out the hidden issues and concerns of disgruntled employees so that everyone can perform at their peak." - Owen-Steward website
Series
Effective people skills
Notes
Companion CD-ROM: "Effective people skills: Facilitator guide" PDF (56 pgs.)
Call No.
HD 30.3 H233c 2005
Location
KGH Library
Loan Policy
21 days
Less detail
Carlsbad CA: Workplace | Owen-Stewart Performance Resources , 2005. (DVD, CD-ROM)
Call No.
HD 30.3 H233o 2005
Location
KGH Library
Place
Carlsbad CA
Publisher
Workplace
Owen-Stewart Performance Resources
Pub Date
2005
Physical Description
1 DVD (6 min.) ; + 1 CD-ROM
Format
DVD
CD-ROM
Subject
Communication
Communication in personnel management
Conflict management
Abstract
"What's the best way to approach individuals who don't air their grievances in public, but instead, internalize it and undermine the workplace in subtle ways? Handling Covert Conflict teaches your team how to draw out the hidden issues and concerns of disgruntled employees so that everyone can perform at their peak." - Owen-Steward website
Series
Effective people skills
Notes
Companion CD-ROM: "Effective people skills: Facilitator guide" PDF (56 pgs.)
Call No.
HD 30.3 H233o 2005
Location
KGH Library
Loan Policy
21 days
Less detail
Carlsbad CA: Workplace | Owen-Stewart Performance Resources , 2005. (DVD, CD-ROM)
Call No.
HD 30.3 L769 2005
Location
KGH Library
Place
Carlsbad CA
Publisher
Workplace
Owen-Stewart Performance Resources
Pub Date
2005
Physical Description
1 DVD (5 min.) ; + 1 CD-ROM
Format
DVD
CD-ROM
Subject
Communication
Communication in personnel management
Conflict management
Abstract
"It's an old adage that listening is one of the most difficult skills to learn. It's a fact that poor listening skills result in lost opportunities, frustrated workers, and unnecessary mistakes. Listening teaches participants the four steps needed to be a good listener (releasing, attending, amplifying, and reflecting) and how everyone benefits by giving their fellow workers their ear." - Owen-Steward website
Series
Effective people skills
Notes
Companion CD-ROM: "Effective people skills: Facilitator guide" PDF (56 pgs.)
Call No.
HD 30.3 L769 2005
Location
KGH Library
Loan Policy
21 days
Less detail
Carlsbad CA: Workplace | Owen-Stewart Performance Resources , 2005. (DVD, CD-ROM)
Call No.
HD 30.3 W919 2005
Location
KGH Library
Place
Carlsbad CA
Publisher
Workplace
Owen-Stewart Performance Resources
Pub Date
2005
Physical Description
1 DVD (5 min.) ; + 1 CD-ROM
Format
DVD
CD-ROM
Subject
Communication
Communication in personnel management
Conflict management
Abstract
"Much has been said about the importance of collaboration in the global economy, yet far too many employees still think of their areas of responsibilities as personal fiefdoms. Working Collaboratively teaches your staff the fundamentals of collaboration - the art of working together artfully, skillfully, and creatively - which is a powerful way to enhance the productivity of your workforce." - Owen-Steward website
Series
Effective people skills
Notes
Companion CD-ROM: "Effective people skills: Facilitator guide" PDF (56 pgs.)
Call No.
HD 30.3 W919 2005
Location
KGH Library
Loan Policy
21 days
Less detail

Manager's communication handbook: a practical guide to build understanding, support, and acceptance

https://iha.andornot.com/permalink/library16350
Cottrell, David, Harvey, Eric. Flower Mound TX: Walk the Talk Company , 2003. (Book)
Call No.
HF 5549 M266 2003
Location
RIH Library
Author
Cottrell, David
Harvey, Eric
Place
Flower Mound TX
Publisher
Walk the Talk Company
Pub Date
2003
Physical Description
43 p. ; pbk.
Format
Book
Subject
Business communication
Communication in management
Communication in personnel management
Communication in organizations
ISBN
1885228538
Call No.
HF 5549 M266 2003
Location
RIH Library
Loan Policy
21 days
Less detail
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The skilled facilitator: a comprehensive resource for consultant, facilitators, managers, trainers, and coaches

https://iha.andornot.com/permalink/library12019
Schwartz, Roger M. San Francisco: Jossey-Bass , 2002. 2nd ed. (Book)
Call No.
HD 30.3 S373 2002
Location
RIH Library
Author
Schwartz, Roger M.
Edition
2nd ed.
Place
San Francisco
Publisher
Jossey-Bass
Pub Date
2002
Physical Description
xxi, 407 p. : ill.
Format
Book
Subject
Communication in management
Communication in personnel management
Group facilitation
Teams in the workplace
Conflict management
Abstract
The thoroughly revised edition provides the essential materials for facilitators and includes simple but effective ground rules for group interaction. Filled wiht illustrative examples, the book contains proven techniques for starting meetings on the right foot and ending them positively and decisively. This important resource also offers practical methods for handling emotions when they arise in a group and offers a diagnostic approach for identifying and solving problems that can undermine the group process.
Notes
Donation from TCS HR.
ISBN
0787947237
Call No.
HD 30.3 S373 2002
Location
RIH Library
Loan Policy
21 days
Less detail
thumbnail

11 records – page 1 of 1.