"This book introduces a unique and practical coaching style as a way of interacting with colleagues, managing direct-reports, helping others solve problems, responding to change, making effective choices and developing professionally. It draws from four evidence-based models for interacting with others and facilitating change - solution-focused therapy, cognitive-behavioral therapy, motivational interviewing, and transactional analysis - and reframes them so that they are congruent with managerial and leadership terminology and provide a practical set of methods and tools for today's healthcare leader"--
The changing scene: organizational adaptation and survival; today's concept of organizational management; planning; decision making; organizing; staffing: recruiting and retaining quality employees; directing and controlling: the critical cycle; budgeting: controlling the ultimate resource; committees and teams; adaptation, motivation and conflict management; training and development: the backbone of motivation and retention; authority, leadership, and supervision; human resource management: a line manager's perspective; communication: the glue that binds us together; day-to-day management for the health professional as manager.
