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IH Interior Health Library

5 records – page 1 of 1.

Shah's public health and preventive health care in Canada

https://iha.andornot.com/permalink/library23209
Fournier, Bonnie, Karachiwalla, Fareen. Toronto ON: Elsevier , 2021. 6th ed. (Book)
Call No.
WA 100 F778 2021
Location
KGH Library
RIH Library
Author
Fournier, Bonnie
Karachiwalla, Fareen
Edition
6th ed.
Place
Toronto ON
Publisher
Elsevier
Pub Date
2021
Physical Description
xii, 484 p. : col. ill.
Format
Book
Subject
Public Health
Health Services
Delivery of Health Care
Canada
Notes
Includes bibliographical references and index.
Previous edition entitled Public Health and Preventative Medicine in Canada
Previous edition author is Chandrakant P. Shah
ISBN
9781771721813
Call No.
WA 100 F778 2021
Location
KGH Library
RIH Library
Loan Policy
21 days
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Treating health care: how the Canadian system works and how it could work better

https://iha.andornot.com/permalink/library19656
Deber, Raisa B. Toronto ON: University of Toronto Press , 2018. (Book)
Call No.
WA 540 DC2 D286 2018
Location
RIH Library
Author
Deber, Raisa B
Place
Toronto ON
Publisher
University of Toronto Press
Pub Date
2018
Physical Description
x, 194 p. : ill.
Format
Book
Subject
Health Policy
Health Care Reform
Health Services
Canada
National Health Programs
Interesting Reads
Series
UTP insights
Notes
Includes bibliographical references and index.
ISBN
9781487521493
Call No.
WA 540 DC2 D286 2018
Location
RIH Library
Loan Policy
21 days
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Better now: six big ideas to improve health care for all Canadians

https://iha.andornot.com/permalink/library19196
Martin, Danielle. [Canada]: Penguin , 2017. (Book)
Call No.
W 84 DC2 M379 2017
Location
KGH Library
VJH Library
Author
Martin, Danielle
Place
[Canada]
Publisher
Penguin
Pub Date
2017
Physical Description
368 p.
Format
Book
Subject
Health Care Reform
Health Services
Patient Care
Interesting Reads
Notes
Includes bibliographical references and index.
ISBN
9780735232594
Call No.
W 84 DC2 M379 2017
Location
KGH Library
VJH Library
Loan Policy
21 days
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It's a dog's world: a painfully funny video about patient care

https://iha.andornot.com/permalink/library15448
CRM Learning, Owen-Stewart Performance Resources Inc. Port Perry ON: Owen-Stewart Performance Resources Inc. , 2008. 2nd ed. (DVD, CD-ROM, Book)
Call No.
W 85 I88 2008 A/V
Location
RIH Library
Corporate Author
CRM Learning
Owen-Stewart Performance Resources Inc.
Edition
2nd ed.
Place
Port Perry ON
Publisher
Owen-Stewart Performance Resources Inc.
Pub Date
2008
Physical Description
1 DVD (14 min.), 1 CD-ROM ; + 1 guide
Format
DVD
CD-ROM
Book
Subject
Patient Care
Patient Satisfaction
Health Services
Abstract
Updated version shows that everyone employed in a medical office, hospital or clinic can make a difference in improving customer service.
The story follows a man and his dog who go out for a walk one day and end up needing medical attention - fast. Man goes to his healthcare provider, dog goes to the vet, but one patient ends up with a far better experience. Here's a hint: It's not the man.
It's a dog world shows: the patient experience from the patient's point of view, easy ways to reassure people at critical points in their medical journey, the importance of respecting the patient's time, feelings and dignity, how an unprofessional manner erodes patient trust, why follow-through is so important, the fundamentals of patient-centered care.
Notes
DVD contents: It's a dog's world, 2nd ed., including chapter selections -- It's a dog's world, 1st ed.
CD-ROM contents: PowerPoint presentation -- participant handouts
Kept in Librarian's office. Ask Library staff.
Call No.
W 85 I88 2008 A/V
Location
RIH Library
Loan Policy
21 days
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Reclaiming soul in health care: practical strategies for revitalizing providers of care

https://iha.andornot.com/permalink/library5972
Henry, Linda Gambee. Chicago: American Hospital Association , 1999. (Book)
Call No.
WM_174 H465 1999
Location
RIH Library
Author
Henry, Linda Gambee
Corporate Author
Henry, James
Place
Chicago
Publisher
American Hospital Association
Pub Date
1999
Physical Description
202 p.
Format
Book
Subject
Job Satisfaction
Attitude of Health Personnel
Organizational Culture
Health Facilities
Health Services
ISBN
1-55648-263-9
Call No.
WM_174 H465 1999
Location
RIH Library
Loan Policy
21 days
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