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IH Interior Health Library

28 records – page 1 of 2.

The skilled helper: a problem-management and opportunity-development approach to helping

https://iha.andornot.com/permalink/library20780
Egan, Gerard, Reese, Robert J. Australia: Cengage , 2019. 11th ed. (Book)
Call No.
WM 55 E28 2019
Location
RIH Library
Author
Egan, Gerard
Reese, Robert J
Edition
11th ed.
Place
Australia
Publisher
Cengage
Pub Date
2019
Physical Description
xvi, 432 p. : ill.
Format
Book
Subject
Counseling
Helping Behavior
Interpersonal Relations
Notes
Includes bibliographical references and index.
ISBN
9781305865716
Call No.
WM 55 E28 2019
Location
RIH Library
Loan Policy
21 days
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De-escalate : how to calm an angry person in 90 seconds or less

https://iha.andornot.com/permalink/library19791
Noll, Douglas E. New York NY: Atria Paperback , 2017. (Book)
Call No.
BF 723 N793 2017
Location
RIH Library
Author
Noll, Douglas E
Place
New York NY
Publisher
Atria Paperback
Pub Date
2017
Physical Description
xxvii, 228 p.
Format
Book
Subject
Anger
Interpersonal Relations
Communication
Conflict management
Psychology
Notes
Includes bibliographical references and index.
ISBN
9781582706559
Call No.
BF 723 N793 2017
Location
RIH Library
Loan Policy
21 days
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Interpersonal relationships: professional communication skills for nurses

https://iha.andornot.com/permalink/library18342
Arnold, Elizabeth, Boggs, Kathleen Underman. St. Louis MO: Elsevier , 2016. 7th ed. (Book)
Call No.
WY 87 A853 2016
Location
RIH Library
Author
Arnold, Elizabeth
Boggs, Kathleen Underman
Edition
7th ed.
Place
St. Louis MO
Publisher
Elsevier
Pub Date
2016
Physical Description
x, 564 p. : ill
Format
Book
Subject
Nurse-Patient Relations
Interpersonal Relations
Communication
Nurses' Instruction
Notes
Includes bibliographical references and index.
ISBN
9780323242813
Call No.
WY 87 A853 2016
Location
RIH Library
Loan Policy
21 days
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The mirror method: how to build productive teams by ending workplace dysfunction

https://iha.andornot.com/permalink/library19249
Rusen, Marli. [Surrey, British Columbia]: Brilliant Idea Books , 2016. (Book)
Call No.
HD 58.7 R951 2016
Location
VJH Library
Author
Rusen, Marli
Place
[Surrey, British Columbia]
Publisher
Brilliant Idea Books
Pub Date
2016
Physical Description
xii, 201 p. : ill.
Format
Book
Subject
Organizational behavior
Interpersonal Relations
Teams in the workplace
Abstract
1. The many costs of workplace dysfunction -- 2. Workplace dysfunction and the changing legal landscape -- 3. Understanding the scope of dysfunction: is it a "bad day" or a "bad life" -- 4. "Who" may be part of the dysfunction? -- 5. Who gets to diagnose dysfunction? -- 6. The five most common dysfunctions of individuals -- 7. Inexcusable "excuses" for workplace dysfunction -- Step 1: Monitoring the workplace ; Step 2: inquiring into the dot -- ; Step 3: Conducting the review ; Step 4: Designing and implementing individual remedies ; Step 5: Operational restoration: remedying team dysfunction ; Step 6: Revisiting the scene of the dysfunction. From Camosun College
ISBN
9780993838743
Call No.
HD 58.7 R951 2016
Location
VJH Library
Loan Policy
21 days
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Coaching as a leadership style: the art and science of coaching conversations for healthcare professionals

https://iha.andornot.com/permalink/library17885
Hicks, Robert F. New York NY: Routledge , 2014. (Book)
Call No.
W 21 H627 2014
Location
KGH Library
Author
Hicks, Robert F
Place
New York NY
Publisher
Routledge
Pub Date
2014
Physical Description
xvii, 182 pages : ill. ; pbk.
Format
Book
Subject
Leadership
Health Personnel
Interpersonal Relations
Abstract
"This book introduces a unique and practical coaching style as a way of interacting with colleagues, managing direct-reports, helping others solve problems, responding to change, making effective choices and developing professionally. It draws from four evidence-based models for interacting with others and facilitating change - solution-focused therapy, cognitive-behavioral therapy, motivational interviewing, and transactional analysis - and reframes them so that they are congruent with managerial and leadership terminology and provide a practical set of methods and tools for today's healthcare leader"--
Notes
Includes bibliographical references and index.
ISBN
9780415528061
Call No.
W 21 H627 2014
Location
KGH Library
Loan Policy
21 days
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Person-centred teams: a practical guide to delivering personalizaation through effective team-work

https://iha.andornot.com/permalink/library19880
Sanderson, Helen, Lepkowsky, Mary Beth. London UK: Jessica Kingsley , 2014. (Book)
Call No.
HD 66 S216 2014
Location
VJH Library
Author
Sanderson, Helen
Lepkowsky, Mary Beth
Place
London UK
Publisher
Jessica Kingsley
Pub Date
2014
Physical Description
165 p. : ills.
Format
Book
Subject
Teams in the workplace
Teamwork
Interpersonal Relations
Notes
Includes bibliographical references and index.
Call No.
HD 66 S216 2014
Location
VJH Library
Loan Policy
21 days
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Becoming influential : a guide for nurses

https://iha.andornot.com/permalink/library16854
Sullivan, Eleanor J. Boston MA: Pearson , 2013. 2nd ed. (Book)
Call No.
WY 16 S949 2013
Location
RIH Library
Author
Sullivan, Eleanor J
Edition
2nd ed.
Place
Boston MA
Publisher
Pearson
Pub Date
2013
Physical Description
xxi, 211 p.
Format
Book
Subject
Nursing
Power (Psychology)
Career Mobility
Communication
Interpersonal Relations
Notes
Includes bibliographical references and index.
ISBN
9780132706681
Call No.
WY 16 S949 2013
Location
RIH Library
Loan Policy
21 days
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Crucial accountability: tools for resolving violated expectations, broken commitments, and bad behavior

https://iha.andornot.com/permalink/library19506
Patterson, Kerry, Grenny, Joseph, Maxfield, David, McMillan, Ron, Switzler, Al. New York NY: McGraw Hill Education , 2013. 2nd ed. (Book)
Call No.
BF 637 C955 2013
Location
KGH Library
Author
Patterson, Kerry
Grenny, Joseph
Maxfield, David
McMillan, Ron
Switzler, Al
Edition
2nd ed.
Place
New York NY
Publisher
McGraw Hill Education
Pub Date
2013
Physical Description
xix, 275 p.
Format
Book
Subject
Interpersonal Relations
Notes
Includes bibliographical references and index.
First edition published as Crucial confrontations.
ISBN
9780071829311
Call No.
BF 637 C955 2013
Location
KGH Library
Loan Policy
21 days
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We have to talk: announcing unpopular decisions without destroying morale

https://iha.andornot.com/permalink/library17391
Harris, Guy. [S.l.]: Guy Harris The Recovering Engineer | Corporate Training Resource , 2013. (Audio)
Call No.
HF 5549.5 H314 2013
Location
RIH Library
Link
M:\Library Services\We Have to Talk
http://insidenet.interiorhealth.ca/infoResources/library/Documents/We%20Have%20to%20Talk.pdf
Author
Harris, Guy
Place
[S.l.]
Publisher
Guy Harris The Recovering Engineer
Corporate Training Resource
Pub Date
2013
Physical Description
1 CD (58 min.)
Format
Audio
Subject
Communication in management
Interpersonal Relations
Interprofessional Relations
Personnel Management
Leadership
Notes
CD also includes PowerPoint presentation slides in pdf file.
Audio available to all staff at: M:\Library Services\We Have to Talk
Accompanying PDF available at: http://insidenet.interiorhealth.ca/infoResources/library/Documents/We%20Have%20to%20Talk.pdf
Link
M:\Library Services\We Have to Talk
http://insidenet.interiorhealth.ca/infoResources/library/Documents/We%20Have%20to%20Talk.pdf
Link Notes
Cut & paste these links into web browser to access the audio file and/or PDF
Call No.
HF 5549.5 H314 2013
Location
RIH Library
Loan Policy
21 days
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Being Buddha at work: 108 ancient truths on change, stress, money, and success

https://iha.andornot.com/permalink/library17594
Metcalf, Franz, Gallagher, B.J. San Francisco CA: Berrett-Koehler , 2012. 1st ed. (Book)
Call No.
BQ 5400 M588 2012
Location
RIH Library Wellness
Author
Metcalf, Franz
Gallagher, B.J.
Edition
1st ed.
Place
San Francisco CA
Publisher
Berrett-Koehler
Pub Date
2012
Physical Description
xiv, 176 p.
Format
Book
Subject
Work
Interpersonal Relations
Leadership
Organizational Innovation
Buddhism
Wellness
Notes
Includes bibliographical references.
ISBN
9781609942922
Call No.
BQ 5400 M588 2012
Location
RIH Library Wellness
Loan Policy
21 days
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Balzer-Riley, Julia. St. Louis MO: Elsevier , 2012. 7th ed. (Book)
Call No.
WY 87 B198 2012
Location
KGH Library
Author
Balzer-Riley, Julia
Edition
7th ed.
Place
St. Louis MO
Publisher
Elsevier
Pub Date
2012
Physical Description
xiv, 354 p. : ill.
Format
Book
Subject
Interpersonal Relations
Nurse-Patient Relations
Communication
Notes
Includes bibliographical references and index.
ISBN
9780323083348
Call No.
WY 87 B198 2012
Location
KGH Library
Loan Policy
21 days
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Crucial conversations: tools for talking when stakes are high

https://iha.andornot.com/permalink/library17715
Patterson, Kerry, Grenny, Joseph, McMillan, Ron, Switzler, Al. New York NY: McGraw-Hill , 2012. 2nd ed. (Book)
Call No.
BF 637 C955 2012
Location
KGH Library
Author
Patterson, Kerry
Grenny, Joseph
McMillan, Ron
Switzler, Al
Edition
2nd ed.
Place
New York NY
Publisher
McGraw-Hill
Pub Date
2012
Physical Description
xviii, 244 p. ; pbk.
Format
Book
Subject
Interpersonal Relations
Notes
Includes bibliographical references and index.
ISBN
9780071771320
Call No.
BF 637 C955 2012
Location
KGH Library
Loan Policy
21 days
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Meetings, bloody meetings - 2012

https://iha.andornot.com/permalink/library17681
Cleese, John, Jay, Antony. London UK: Video Arts , 2012. (DVD)
Call No.
HF 5734.5 M495 2012
Location
RIH Library
Author
Cleese, John
Jay, Antony
Corporate Author
Video Arts Limited
Place
London UK
Publisher
Video Arts
Pub Date
2012
Physical Description
1 DVD (34 min.)
Format
DVD
Subject
Group Processes
Meetings
Decision Making
Business communication
Interpersonal Relations
Organizational behavior
Abstract
Illustrates the five basic principles for conducting productive meetings. In a nightmarish court, a cynical manager is found guilty of failing to prepare himself and inform others about the meeting agenda.
Notes
Cast: John Cleese, Robert Hardy, Jeremy Child, Alphonsia Emmanuel; introduced by Antony Jay.
Closed-captioned.
Call No.
HF 5734.5 M495 2012
Location
RIH Library
Loan Policy
21 days
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Quiet : the power of introverts in a world that can't stop talking

https://iha.andornot.com/permalink/library17025
Cain, Susan. New York NY: Crown Publishers , 2012. (Book)
Call No.
BF 698.35 I59 C135 2012
Location
RIH Library Wellness
Author
Cain, Susan
Place
New York NY
Publisher
Crown Publishers
Pub Date
2012
Physical Description
333 p.
Format
Book
Subject
Introversion (Psychology)
Extroversion (Psychology)
Interpersonal Relations
Wellness
Notes
Includes bibliographical references and index.
ISBN
9780307352149
Call No.
BF 698.35 I59 C135 2012
Location
RIH Library Wellness
Loan Policy
21 days
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Patient & person: interpersonal skills in nursing

https://iha.andornot.com/permalink/library19178
Stein-Parbury, Jane. Sydney AU: Churchill Livingstone Elsevier , 2009. 4th ed. (Book)
Call No.
WY 87 S823 2009
Location
RIH Library
Author
Stein-Parbury, Jane
Edition
4th ed.
Place
Sydney AU
Publisher
Churchill Livingstone Elsevier
Pub Date
2009
Physical Description
xiv, 313 p. : ill.
Format
Book
Subject
Nurse-Patient Relations
Interpersonal Relations
Communication
Notes
Includes bibliographical references and index.
ISBN
9780729538916
Call No.
WY 87 S823 2009
Location
RIH Library
Loan Policy
21 days
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Riley, Julia Balzer. St. Louis MO: Mosby Elsevier , 2008. 6th ed. (Book)
Call No.
WY 87 B198 2008
Location
RIH Library
Author
Riley, Julia Balzer
Edition
6th ed.
Place
St. Louis MO
Publisher
Mosby Elsevier
Pub Date
2008
Physical Description
xxiv, 375 p. : ill.
Format
Book
Subject
Nurse-Patient Relations
Communication
Interpersonal Relations
Nurses' Instruction
Notes
Includes bibliographical references and index.
ISBN
9780323046763
Call No.
WY 87 B198 2008
Location
RIH Library
Loan Policy
21 days
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Feeling good together: the secret to making troubled relationships work

https://iha.andornot.com/permalink/library16988
Burns, David D. New York NY: Broadway Books , 2008. (Book)
Call No.
HM 1126 B967 2008
Location
KGH Library Wellness
Author
Burns, David D
Place
New York NY
Publisher
Broadway Books
Pub Date
2008
Physical Description
ix, 274p. ; pbk.
Format
Book
Subject
Interpersonal Conflict
Interpersonal Relations
Cognitive Therapy
Wellness
ISBN
9780767920827
Call No.
HM 1126 B967 2008
Location
KGH Library Wellness
Loan Policy
21 days
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Perfect phrases for dealing with difficult situations at work: hundreds of ready-to-use phrases for coming out on top even in the toughest office condition

https://iha.andornot.com/permalink/library15552
Benjamin, Susan F. New York NY: McGraw Hill , 2008. (Book)
Call No.
HM 132 B468p 2008
Location
KGH Library
Author
Benjamin, Susan F
Place
New York NY
Publisher
McGraw Hill
Pub Date
2008
Physical Description
vii, 212 p.
Format
Book
Subject
Interpersonal Relations
Series
Perfect phrases
ISBN
9780071597326
Call No.
HM 132 B468p 2008
Location
KGH Library
Loan Policy
21 days
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Mentoring in nursing: a dynamic and collaborative process

https://iha.andornot.com/permalink/library15573
Grossman, Sheila C. New York NY: Springer Publishing Company , 2007. (Book)
Call No.
WY 18 G878 2007
Location
RIH Library
Author
Grossman, Sheila C.
Place
New York NY
Publisher
Springer Publishing Company
Pub Date
2007
Physical Description
xvii, 158 p.
Format
Book
Subject
Mentors
Nursing
Interpersonal Relations
Notes
Includes bibliographical references and index.
ISBN
9780826153852
Call No.
WY 18 G878 2007
Location
RIH Library
Loan Policy
21 days
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The anger toolbox: a blueprint for responsible anger, boundaries & safety

https://iha.andornot.com/permalink/library15572
The Haven Learning Library. Calgary AB: The Haven Learning Library , 2006. (DVD)
Call No.
BF 575 A587 2006 A/V
Location
RIH Library
Corporate Author
The Haven Learning Library
Place
Calgary AB
Publisher
The Haven Learning Library
Pub Date
2006
Physical Description
1 DVD (1 hr. 24 min.)
Format
DVD
Subject
Anger
Interpersonal Relations
Series
The Haven Learning Library
Call No.
BF 575 A587 2006 A/V
Location
RIH Library
Loan Policy
21 days
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28 records – page 1 of 2.