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IH Interior Health Library

36 records – page 1 of 2.

The skilled helper: a problem-management and opportunity-development approach to helping

https://iha.andornot.com/permalink/library20780
Egan, Gerard, Reese, Robert J. Australia: Cengage , 2019. 11th ed. (Book)
Call No.
WM 55 E28 2019
Location
RIH Library
Author
Egan, Gerard
Reese, Robert J
Edition
11th ed.
Place
Australia
Publisher
Cengage
Pub Date
2019
Physical Description
xvi, 432 p. : ill.
Format
Book
Subject
Counseling
Helping Behavior
Interpersonal Relations
Notes
Includes bibliographical references and index.
ISBN
9781305865716
Call No.
WM 55 E28 2019
Location
RIH Library
Loan Policy
21 days
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Attachment theory in action : Building connections between children and parents

https://iha.andornot.com/permalink/library23164
Buckwater, Karen Doyle, ed, Reed, Debbie, ed. Lanham MD: Rowman & Littlefield , 2018. (Book)
Call No.
WM 430.5 F2 A883 2018
Location
RIH Library
Author
Buckwater, Karen Doyle, ed
Reed, Debbie, ed
Place
Lanham MD
Publisher
Rowman & Littlefield
Pub Date
2018
Physical Description
xiv, 242 p. : ill.
Format
Book
Subject
Family Therapy
Emotion-Focused Therapy
Interpersonal Relations
Notes
Includes bibliographical references and index.
ISBN
9781442260146
Call No.
WM 430.5 F2 A883 2018
Location
RIH Library
Loan Policy
21 days
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New horizons in patient safety. Safe communication: evidence-based core competencies with case studies from nursing practice

https://iha.andornot.com/permalink/library22605
Hannawa, Annegret F., Wendt, Anne L., Day, Lisa J. De Gruyter , 2018. (E-book)
Location
Online
Link
http://search.ebscohost.com/login.aspx?direct=true&authtype=ip,uid&custid=s8941554&profile=ehost&db=nlebk&scope=site&AN=1659014
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De-escalate : how to calm an angry person in 90 seconds or less

https://iha.andornot.com/permalink/library19791
Noll, Douglas E. New York NY: Atria Paperback , 2017. (Book)
Call No.
BF 723 N793 2017
Location
RIH Library
Author
Noll, Douglas E
Place
New York NY
Publisher
Atria Paperback
Pub Date
2017
Physical Description
xxvii, 228 p.
Format
Book
Subject
Anger
Interpersonal Relations
Communication
Conflict management
Psychology
Notes
Includes bibliographical references and index.
ISBN
9781582706559
Call No.
BF 723 N793 2017
Location
RIH Library
Loan Policy
21 days
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Communication skills: challenges, importance for health care professionals and strategies for improvement

https://iha.andornot.com/permalink/library23199
Wright, Bridget L. Hauppauge NY: Nova Science , 2016. (E-book)
Location
Online
Link
http://search.ebscohost.com/login.aspx?direct=true&db=e680sww&AN=1345712&site=ehost-live
Author
Wright, Bridget L
Place
Hauppauge NY
Publisher
Nova Science
Pub Date
2016
Physical Description
Online book
Format
E-book
Subject
Communication
Language Disorders
Professional-Patient Relations
Interpersonal Relations
Series
Speech and language disorders
Notes
EBSCO eBook Nursing Collection
Link
http://search.ebscohost.com/login.aspx?direct=true&db=e680sww&AN=1345712&site=ehost-live
ISBN
9781634855792
Location
Online
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Interpersonal relationships: professional communication skills for nurses

https://iha.andornot.com/permalink/library18342
Arnold, Elizabeth, Boggs, Kathleen Underman. St. Louis MO: Elsevier , 2016. 7th ed. (Book)
Call No.
WY 87 A853 2016
Location
RIH Library
Author
Arnold, Elizabeth
Boggs, Kathleen Underman
Edition
7th ed.
Place
St. Louis MO
Publisher
Elsevier
Pub Date
2016
Physical Description
x, 564 p. : ill
Format
Book
Subject
Nurse-Patient Relations
Interpersonal Relations
Communication
Nurses Instruction
Notes
Includes bibliographical references and index.
ISBN
9780323242813
Call No.
WY 87 A853 2016
Location
RIH Library
Loan Policy
21 days
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The mirror method: how to build productive teams by ending workplace dysfunction

https://iha.andornot.com/permalink/library19249
Rusen, Marli. [Surrey, British Columbia]: Brilliant Idea Books , 2016. (Book)
Call No.
HD 58.7 R951 2016
Location
VJH Library
Author
Rusen, Marli
Place
[Surrey, British Columbia]
Publisher
Brilliant Idea Books
Pub Date
2016
Physical Description
xii, 201 p. : ill.
Format
Book
Subject
Organizational behavior
Interpersonal Relations
Teams in the workplace
Abstract
1. The many costs of workplace dysfunction -- 2. Workplace dysfunction and the changing legal landscape -- 3. Understanding the scope of dysfunction: is it a "bad day" or a "bad life" -- 4. "Who" may be part of the dysfunction? -- 5. Who gets to diagnose dysfunction? -- 6. The five most common dysfunctions of individuals -- 7. Inexcusable "excuses" for workplace dysfunction -- Step 1: Monitoring the workplace ; Step 2: inquiring into the dot -- ; Step 3: Conducting the review ; Step 4: Designing and implementing individual remedies ; Step 5: Operational restoration: remedying team dysfunction ; Step 6: Revisiting the scene of the dysfunction. From Camosun College
ISBN
9780993838743
Call No.
HD 58.7 R951 2016
Location
VJH Library
Loan Policy
21 days
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The art of communication in nursing and health care: an interdisciplinary approach

https://iha.andornot.com/permalink/library22765
Raphael-Grimm, Theresa, Zuccarini, Margaret. Springer , 2015. (E-book)
Location
Online
Link
http://search.ebscohost.com/login.aspx?direct=true&authtype=ip,uid&custid=s8941554&profile=ehost&db=nlebk&scope=site&AN=863063
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Communication and interpersonal skills

https://iha.andornot.com/permalink/library22315
Author
Pavord, Erica
Donnelly, Elaine
Edition
2nd ed.
Publisher
Lantern
Pub Date
2015
Physical Description
Online book
Format
E-book
Subject
Nurse-Patient Relations
Interpersonal Relations
Communication
Notes
EBSCO eBook Nursing Collection
Link
http://search.ebscohost.com/login.aspx?direct=true&authtype=ip,uid&custid=s8941554&profile=ehost&db=nlebk&scope=site&AN=1134676
ISBN
9781908625335
Location
Online
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Coaching as a leadership style: the art and science of coaching conversations for healthcare professionals

https://iha.andornot.com/permalink/library17885
Hicks, Robert F. New York NY: Routledge , 2014. (Book)
Call No.
W 21 H627 2014
Location
KGH Library
Author
Hicks, Robert F
Place
New York NY
Publisher
Routledge
Pub Date
2014
Physical Description
xvii, 182 pages : ill. ; pbk.
Format
Book
Subject
Leadership
Health Personnel
Interpersonal Relations
Abstract
"This book introduces a unique and practical coaching style as a way of interacting with colleagues, managing direct-reports, helping others solve problems, responding to change, making effective choices and developing professionally. It draws from four evidence-based models for interacting with others and facilitating change - solution-focused therapy, cognitive-behavioral therapy, motivational interviewing, and transactional analysis - and reframes them so that they are congruent with managerial and leadership terminology and provide a practical set of methods and tools for today's healthcare leader"--
Notes
Includes bibliographical references and index.
ISBN
9780415528061
Call No.
W 21 H627 2014
Location
KGH Library
Loan Policy
21 days
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Person-centred teams: a practical guide to delivering personalizaation through effective team-work

https://iha.andornot.com/permalink/library19880
Sanderson, Helen, Lepkowsky, Mary Beth. London UK: Jessica Kingsley , 2014. (Book)
Call No.
HD 66 S216 2014
Location
VJH Library
Author
Sanderson, Helen
Lepkowsky, Mary Beth
Place
London UK
Publisher
Jessica Kingsley
Pub Date
2014
Physical Description
165 p. : ills.
Format
Book
Subject
Teams in the workplace
Teamwork
Interpersonal Relations
Notes
Includes bibliographical references and index.
Call No.
HD 66 S216 2014
Location
VJH Library
Loan Policy
21 days
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Becoming influential : a guide for nurses

https://iha.andornot.com/permalink/library16854
Sullivan, Eleanor J. Boston MA: Pearson , 2013. 2nd ed. (Book)
Call No.
WY 16 S949 2013
Location
RIH Library
Author
Sullivan, Eleanor J
Edition
2nd ed.
Place
Boston MA
Publisher
Pearson
Pub Date
2013
Physical Description
xxi, 211 p.
Format
Book
Subject
Nursing
Power (Psychology)
Career Mobility
Communication
Interpersonal Relations
Notes
Includes bibliographical references and index.
ISBN
9780132706681
Call No.
WY 16 S949 2013
Location
RIH Library
Loan Policy
21 days
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Crucial accountability: tools for resolving violated expectations, broken commitments, and bad behavior

https://iha.andornot.com/permalink/library19506
Patterson, Kerry, Grenny, Joseph, Maxfield, David, McMillan, Ron, Switzler, Al. New York NY: McGraw Hill Education , 2013. 2nd ed. (Book)
Call No.
BF 637 C955 2013
Location
KGH Library
Author
Patterson, Kerry
Grenny, Joseph
Maxfield, David
McMillan, Ron
Switzler, Al
Edition
2nd ed.
Place
New York NY
Publisher
McGraw Hill Education
Pub Date
2013
Physical Description
xix, 275 p.
Format
Book
Subject
Interpersonal Relations
Notes
Includes bibliographical references and index.
First edition published as Crucial confrontations.
ISBN
9780071829311
Call No.
BF 637 C955 2013
Location
KGH Library
Loan Policy
21 days
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Mentoring in nursing: a dynamic and collaborative process

https://iha.andornot.com/permalink/library22586
Author
Grossman, Sheila.
Edition
2nd ed.
Publisher
Springer
Pub Date
2013
Physical Description
Online book
Format
E-book
Subject
Nursing
Mentors
Interpersonal Relations
Notes
EBSCO eBook Nursing Collection
Link
http://search.ebscohost.com/login.aspx?direct=true&authtype=ip,uid&custid=s8941554&profile=ehost&db=nlebk&scope=site&AN=484467
ISBN
9780826107695
Location
Online
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We have to talk: announcing unpopular decisions without destroying morale

https://iha.andornot.com/permalink/library17391
Harris, Guy. [S.l.]: Lash & Associates | Corporate Training Resource , 2013. (Audio)
Call No.
HF 5549.5 H314 2013
Location
RIH Library
Link
M:\Library Services\We Have to Talk
http://insidenet.interiorhealth.ca/infoResources/library/Documents/We%20Have%20to%20Talk.pdf
Author
Harris, Guy
Place
[S.l.]
Publisher
Lash & Associates
Corporate Training Resource
Pub Date
2013
Physical Description
1 CD (58 min.)
Format
Audio
Subject
Communication in management
Interpersonal Relations
Interprofessional Relations
Personnel Management
Leadership
Notes
CD also includes PowerPoint presentation slides in pdf file.
Audio available to all staff at: M:\Library Services\We Have to Talk
Accompanying PDF available at: http://insidenet.interiorhealth.ca/infoResources/library/Documents/We%20Have%20to%20Talk.pdf
Link
M:\Library Services\We Have to Talk
http://insidenet.interiorhealth.ca/infoResources/library/Documents/We%20Have%20to%20Talk.pdf
Link Notes
Cut & paste these links into web browser to access the audio file and/or PDF
Call No.
HF 5549.5 H314 2013
Location
RIH Library
Loan Policy
21 days
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Being Buddha at work: 108 ancient truths on change, stress, money, and success

https://iha.andornot.com/permalink/library17594
Metcalf, Franz, Gallagher, B.J. San Francisco CA: Berrett-Koehler , 2012. 1st ed. (Book)
Call No.
BQ 5400 M588 2012
Location
RIH Library Wellness
Author
Metcalf, Franz
Gallagher, B.J.
Edition
1st ed.
Place
San Francisco CA
Publisher
Berrett-Koehler
Pub Date
2012
Physical Description
xiv, 176 p.
Format
Book
Subject
Work
Interpersonal Relations
Leadership
Organizational Innovation
Buddhism
Wellness
Notes
Includes bibliographical references.
ISBN
9781609942922
Call No.
BQ 5400 M588 2012
Location
RIH Library Wellness
Loan Policy
21 days
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Balzer-Riley, Julia. St. Louis MO: Elsevier , 2012. 7th ed. (Book)
Call No.
WY 87 B198 2012
Location
KGH Library
PRH Library
Author
Balzer-Riley, Julia
Edition
7th ed.
Place
St. Louis MO
Publisher
Elsevier
Pub Date
2012
Physical Description
xiv, 354 p. : ill.
Format
Book
Subject
Interpersonal Relations
Nurse-Patient Relations
Communication
Notes
Includes bibliographical references and index.
ISBN
9780323083348
Call No.
WY 87 B198 2012
Location
KGH Library
PRH Library
Loan Policy
21 days
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Crucial conversations: tools for talking when stakes are high

https://iha.andornot.com/permalink/library17715
Patterson, Kerry, Grenny, Joseph, McMillan, Ron, Switzler, Al. New York NY: McGraw-Hill , 2012. 2nd ed. (Book)
Call No.
BF 637 C955 2012
Location
KGH Library
Author
Patterson, Kerry
Grenny, Joseph
McMillan, Ron
Switzler, Al
Edition
2nd ed.
Place
New York NY
Publisher
McGraw-Hill
Pub Date
2012
Physical Description
xviii, 244 p. ; pbk.
Format
Book
Subject
Interpersonal Relations
Notes
Includes bibliographical references and index.
ISBN
9780071771320
Call No.
BF 637 C955 2012
Location
KGH Library
Loan Policy
21 days
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Meetings, bloody meetings - 2012

https://iha.andornot.com/permalink/library17681
Cleese, John, Jay, Antony. London UK: Video Arts , 2012. (DVD)
Call No.
HF 5734.5 M495 2012
Location
RIH Library
Author
Cleese, John
Jay, Antony
Corporate Author
Video Arts Limited
Place
London UK
Publisher
Video Arts
Pub Date
2012
Physical Description
1 DVD (34 min.)
Format
DVD
Subject
Group Processes
Meetings
Decision Making
Business communication
Interpersonal Relations
Organizational behavior
Abstract
Illustrates the five basic principles for conducting productive meetings. In a nightmarish court, a cynical manager is found guilty of failing to prepare himself and inform others about the meeting agenda.
Notes
Cast: John Cleese, Robert Hardy, Jeremy Child, Alphonsia Emmanuel; introduced by Antony Jay.
Closed-captioned.
Call No.
HF 5734.5 M495 2012
Location
RIH Library
Loan Policy
21 days
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36 records – page 1 of 2.