The definitive guide to emergency department operational improvement: employing lean principles with current ED best practices to create the "no wait" department
An essential text for health care leaders, the newly revised edition of Quantum Leadership provides the skills that today's innovators need to guide their organizations accurately and effectively through periods of change. It offers strategies for handling challenges that arise in health care organizations and allows leaders to create a healing environment for both the providers and consumers of health care.
Leadership for the future: core competencies in healthcare breaks down the skills a successful leader needs into two categories--system competencies, such as governance and strategy development, and personal leadership competencies, such as decision making and team building. Each comptency is brought to life with a case in point and thought-provoking questions. The book also defines ten essential knowledge areas that executives use to lead and manage organizations, including governance and organizational dynamics (behavior); human resources; financial management and economics; strategic planning and marketing; information and information systems; communications and public relations; quantitative analysis and modeling; organizational and healthcare policy; and legal and ethical issues.
Kit contents: Fish! Catch the energy, release the potential (DVD; 18 min.) ; Fish! Catch the energy, release the potential: the guide (book) ; Leader fish! Personal guide (book) ; Fish! Work play book ; Fish! Tales: vital signs (DVD; 18 min.) ; Fish! Tales (book) ; Pete the Perch (stuffed toy).
