Building smart teams is an essential guide to creating high-performance teams fast. Based on research results from close to 2,000 individuals organized into more than 250 teams, the text identifies the three critical skill sets that teams need and shows how to transfer these skills to a group. The authors' research and experience show that, by concentrating on these three critical skill sets, a group is almost certain to become a high-performaing team quickly.
Stella Black was Director of Acute Care Services for the Thompson, Cariboo and Shuswap Health Service Area. She retired in 2004, after a 39-year career at Royal Inland Hospital in Kamloops.
