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IH Interior Health Library

46 records – page 1 of 3.

Active communication education (ACE): a program for older people with hearing impairment

https://iha.andornot.com/permalink/library17340
Hickson, Louise M, Worrall, Linda, Scarinci, Nerina. Milton Keynes, UK: Speechmark Publishing , 2007. (Book)
Call No.
WV 270 H631 2007
Location
KGH Library
Author
Hickson, Louise M
Worrall, Linda
Scarinci, Nerina
Place
Milton Keynes, UK
Publisher
Speechmark Publishing
Pub Date
2007
Physical Description
ix, 94 p. : ill. ; coil bound
Format
Book
Subject
Hearing Impaired Rehabilitation
Communication
Aged--Rehabilitation
ACE
Notes
Includes bibliographical references. A Speechmark practical photocopy resource.
ISBN
9780863886140
Call No.
WV 270 H631 2007
Location
KGH Library
Loan Policy
21 days
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Carlsbad CA: Workplace Publishing | Owen-Stewart Performance Resources Inc. , 2005. (DVD, CD-ROM)
Call No.
HD 30.3 AI291 2005
Location
KGH Library
Place
Carlsbad CA
Publisher
Workplace Publishing
Owen-Stewart Performance Resources Inc.
Pub Date
2005
Physical Description
1 DVD (6 min.) ; + 1 CD-ROM
Format
DVD
CD-ROM
Subject
Communication
Communication in personnel management
Conflict management
Abstract
"The non-violent martial art of aikido has won the accolades of leading thinkers because its enables participants to view conflict from a radically different perspective - one that allows individuals to resolve differences in a harmonious, noncompetitive, and productive manner. Now you can give your workforce these same powerful tools for use in their day-to-day workplace interactions." - Owen-Steward website
Series
Effective people skills
Notes
Companion CD-ROM: "Effective people skills: Facilitator guide" PDF (56 pgs.)
Call No.
HD 30.3 AI291 2005
Location
KGH Library
Loan Policy
21 days
Less detail
Carlsbad CA: Workplace Publishing | Owen-Stewart Performance Resources Inc. , 2005. (DVD, CD-ROM)
Call No.
HD 30.3 AS844 2005
Location
KGH Library
Place
Carlsbad CA
Publisher
Workplace Publishing
Owen-Stewart Performance Resources Inc.
Pub Date
2005
Physical Description
1 DVD (5 min.) ; + 1 CD-ROM
Format
DVD
CD-ROM
Subject
Communication
Communication in personnel management
Conflict management
Abstract
"Employees who lack the confidence to assert themselves in the workplace deprive your company of innovative ideas and valuable feedback, and they eventually end up frustrated and discontented with their jobs. Asserting helps these individuals to develop the skills they need to express ideas and goals that can make a difference at your company and to find greater satisfaction in their careers." - Owen-Stewart website
Series
Effective people skills
Notes
Companion CD-ROM: "Effective people skills: Facilitator guide" PDF (56 pgs.)
Call No.
HD 30.3 AS844 2005
Location
KGH Library
Loan Policy
21 days
Less detail

Becoming influential : a guide for nurses

https://iha.andornot.com/permalink/library16854
Sullivan, Eleanor J. Boston MA: Pearson , 2013. 2nd ed. (Book)
Call No.
WY 16 S949 2013
Location
RIH Library
Author
Sullivan, Eleanor J
Edition
2nd ed.
Place
Boston MA
Publisher
Pearson
Pub Date
2013
Physical Description
xxi, 211 p.
Format
Book
Subject
Nursing
Power (Psychology)
Career Mobility
Communication
Interpersonal Relations
Notes
Includes bibliographical references and index.
ISBN
9780132706681
Call No.
WY 16 S949 2013
Location
RIH Library
Loan Policy
21 days
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Building a dynamic team: a practical guide to maximizing team performance

https://iha.andornot.com/permalink/library13405
Chang, Richard. San Francisco, CA: Jossey-Bass , 1994. (Book)
Call No.
HD 66 C456b 1994
Location
RIH Library
Author
Chang, Richard
Place
San Francisco, CA
Publisher
Jossey-Bass
Pub Date
1994
Physical Description
105 p.
Format
Book
Subject
Teams in the workplace
Motivation
Communication
Series
High performance team series
ISBN
0787950912
Call No.
HD 66 C456b 1994
Location
RIH Library
Loan Policy
21 days
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Riley, Julia Balzer. St. Louis MO: Elsevier , 2012. 7th ed. (Book)
Call No.
WY 87 B198 2012
Location
KGH Library
Author
Riley, Julia Balzer
Edition
7th ed.
Place
St. Louis MO
Publisher
Elsevier
Pub Date
2012
Physical Description
xiv, 354 p. : ill.
Format
Book
Subject
Nurse-Patient Relations
Communication
Interpersonal Relations
Nurses' Instruction
Notes
Includes bibliographical references and index.
ISBN
9780323083348
Call No.
WY 87 B198 2012
Location
KGH Library
Loan Policy
21 days
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Riley, Julia Balzer. St. Louis MO: Mosby Elsevier , 2008. 6th ed. (Book)
Call No.
WY 87 B198 2008
Location
RIH Library
Author
Riley, Julia Balzer
Edition
6th ed.
Place
St. Louis MO
Publisher
Mosby Elsevier
Pub Date
2008
Physical Description
xxiv, 375 p. : ill.
Format
Book
Subject
Nurse-Patient Relations
Communication
Interpersonal Relations
Nurses' Instruction
Notes
Includes bibliographical references and index.
ISBN
9780323046763
Call No.
WY 87 B198 2008
Location
RIH Library
Loan Policy
21 days
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De-escalate : how to calm an angry person in 90 seconds or less

https://iha.andornot.com/permalink/library19791
Noll, Douglas E. New York NY: Atria Paperback , 2017. (Book)
Call No.
BF 723 N793 2017
Location
RIH Library
Author
Noll, Douglas E
Place
New York NY
Publisher
Atria Paperback
Pub Date
2017
Physical Description
xxvii, 228 p.
Format
Book
Subject
Anger
Interpersonal Relations
Communication
Conflict management
Psychology
Notes
Includes bibliographical references and index.
ISBN
9781582706559
Call No.
BF 723 N793 2017
Location
RIH Library
Loan Policy
21 days
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Determining the right response to conflict

https://iha.andornot.com/permalink/library17526
Carlsbad CA: Workplace Publishing | Owen-Stewart Performance Resources Inc. , 2005. (DVD, CD-ROM)
Call No.
HD 30.3 D479 2005
Location
KGH Library
Place
Carlsbad CA
Publisher
Workplace Publishing
Owen-Stewart Performance Resources Inc.
Pub Date
2005
Physical Description
1 DVD (6 min.) ; + 1 CD-ROM
Format
DVD
CD-ROM
Subject
Communication
Communication in personnel management
Conflict management
Abstract
"Conflict with others is an unavoidable part of the workplace. Knowing that there are four types of conflict (covert/passiveaggressive, covert-passive, overt-aggressive, and overt-assertive) and that there are four powerful strategies individuals can use in each of these situations empowers all of your employees to turn difficult encounters into productive situations." - Owen-Stewart website
Series
Effective people skills
Notes
Companion CD-ROM: "Effective people skills: Facilitator guide" PDF (56 pgs.)
Call No.
HD 30.3 D479 2005
Location
KGH Library
Loan Policy
21 days
Less detail

Difficult conversations: how to discuss what matters most

https://iha.andornot.com/permalink/library14567
Stone, Douglas, Patton, Bruce, Heen, Sheila. New York NY: Penguin , 1999. (Book)
Call No.
BF 637 S877 1999
Location
KGH Library Wellness
RIH Library Wellness
VJH Library Wellness
Author
Stone, Douglas
Patton, Bruce
Heen, Sheila
Place
New York NY
Publisher
Penguin
Pub Date
1999
Physical Description
xxi, 250 p. ; pbk.
Format
Book
Subject
Interpersonal communication
Communication
Wellness
Notes
Noted Missing VJH Library: November 2017.
ISBN
014028852X
Call No.
BF 637 S877 1999
Location
KGH Library Wellness
RIH Library Wellness
VJH Library Wellness
Loan Policy
21 days
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Doctors talking with patients / patients talking with doctors: improving communication in medical visits

https://iha.andornot.com/permalink/library14235
Roter, Debra L, Hall, Judith A. Westport, CT: Praeger , 2006. 2nd ed. (Book)
Call No.
W 62 R843 2006
Location
RIH Library
Author
Roter, Debra L
Hall, Judith A
Edition
2nd ed
Place
Westport, CT
Publisher
Praeger
Pub Date
2006
Physical Description
xvi, 239 p.
Format
Book
Subject
Communication
Office Visits
Physician-patient relations
Notes
Includes bibliographical references and index.
ISBN
0275990176
Call No.
W 62 R843 2006
Location
RIH Library
Loan Policy
21 days
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Don't shoot the messenger: a guide for effective health care communications

https://iha.andornot.com/permalink/library6600
Health Care Public Relations Association of Canada. Ottawa: Canadian Healthcare Association , 2001. (Book)
Call No.
WX_160 D688 2001
Location
RIH Library
Corporate Author
Health Care Public Relations Association of Canada
Place
Ottawa
Publisher
Canadian Healthcare Association
Pub Date
2001
Physical Description
301 p.
Format
Book
Subject
Communication
Public relations
ISBN
1-896151-01-9
Call No.
WX_160 D688 2001
Location
RIH Library
Loan Policy
21 days
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Fish culture: essential conversations that transform your organization

https://iha.andornot.com/permalink/library14397
Burnsville, MN: Charthouse International Learning , c2008. (Kit)
Call No.
HF 5549.5 F532 2008
Location
KGH Library
Link
www.fishphilosophy.com
Place
Burnsville, MN
Publisher
Charthouse International Learning
Pub Date
c2008
Physical Description
DVD 1:20 minutes run time; Audio Companion DVD 1:02 minutes run time; Quick Start Guide to your first session, 13p, pbk; Facilitator's Guide, 73p, coilbound; Personal Workbook (6 copies) 81p, coilbound Pete the Perch (stuffed toy) Fish Culture Pack (magnet, pen, thank-you cards)
Format
Kit
Subject
Communication
Conversation
Employee Motivation
Motivation
Organizational change
Attitude Change
Job satisfaction
Change
Notes
Copy reference 157192
Link
www.fishphilosophy.com
Call No.
HF 5549.5 F532 2008
Location
KGH Library
Loan Policy
21 days
Less detail

From silence to voice: what nurses know and must communicate to the public

https://iha.andornot.com/permalink/library19324
Buresh, Bernice, Gordon, Suzanne. Ithaca NY: ILR Press , 2006. 2nd ed. (Book)
Call No.
WY 87 B952 2006
Location
RIH Library
Author
Buresh, Bernice
Gordon, Suzanne
Edition
2nd ed.
Place
Ithaca NY
Publisher
ILR Press
Pub Date
2006
Physical Description
xvi, 296 p. : ill.
Format
Book
Subject
Nursing
Communication
Public Relations
Mass Media
Public Policy
Notes
Includes bibliographical references and index.
ISBN
9780801472589
Call No.
WY 87 B952 2006
Location
RIH Library
Loan Policy
21 days
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From silence to voice: what nurses know and must communicate to the public

https://iha.andornot.com/permalink/library13375
Buresh, Bernice, Gordon, Suzanne. Ottawa ON: Canadian Nurses Association , 2000. (Book)
Call No.
WY 87 B952 2000
Location
VJH Library
Author
Buresh, Bernice
Gordon, Suzanne
Place
Ottawa ON
Publisher
Canadian Nurses Association
Pub Date
2000
Physical Description
xiv, 294 p.
Format
Book
Subject
Nursing
Public relations
Communication
Abstract
A practical step-by-step guide providing inspiring, confident approaches to increasing nurses' visibility and voice in media and policy arenas. ... From it nurses can learn how to get their stories, insights, research, and expert opinions to the public and into the media.
ISBN
1551199742
Call No.
WY 87 B952 2000
Location
VJH Library
Loan Policy
21 days
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Carlsbad CA: Workplace Publishing | Owen-Stewart Performance Resources Inc. , 2005. (DVD, CD-ROM)
Call No.
HD 30.3 G539 2005
Location
KGH Library
Place
Carlsbad CA
Publisher
Workplace Publishing
Owen-Stewart Performance Resources Inc.
Pub Date
2005
Physical Description
1 DVD (7 min.) ; + 1 CD-ROM
Format
DVD
CD-ROM
Subject
Communication
Communication in personnel management
Conflict management
Abstract
"For us to grow personally and professionally, we must be able to give and receive feedback, yet few individuals know how to do this in a nonthreatening and productive manner. Giving and Receiving Feedback teaches your team how to use these two critical skills to help themselves and their associates become what they want to be." - Owen-Stewart website
Series
Effective people skills
Notes
Companion CD-ROM: "Effective people skills: Facilitator guide" PDF (56 pgs.)
Call No.
HD 30.3 G539 2005
Location
KGH Library
Loan Policy
21 days
Less detail
Carlsbad CA: Workplace Publishing | Owen-Stewart Performance Resources Inc. , 2005. (DVD, CD-ROM)
Call No.
HD 30.3 H233c 2005
Location
KGH Library
Place
Carlsbad CA
Publisher
Workplace Publishing
Owen-Stewart Performance Resources Inc.
Pub Date
2005
Physical Description
1 DVD (6 min.) ; + 1 CD-ROM
Format
DVD
CD-ROM
Subject
Communication
Communication in personnel management
Conflict management
Abstract
"What's the best way to approach individuals who don't air their grievances in public, but instead, internalize it and undermine the workplace in subtle ways? Handling Covert Conflict teaches your team how to draw out the hidden issues and concerns of disgruntled employees so that everyone can perform at their peak." - Owen-Steward website
Series
Effective people skills
Notes
Companion CD-ROM: "Effective people skills: Facilitator guide" PDF (56 pgs.)
Call No.
HD 30.3 H233c 2005
Location
KGH Library
Loan Policy
21 days
Less detail
Carlsbad CA: Workplace Publishing | Owen-Stewart Performance Resources Inc. , 2005. (DVD, CD-ROM)
Call No.
HD 30.3 H233o 2005
Location
KGH Library
Place
Carlsbad CA
Publisher
Workplace Publishing
Owen-Stewart Performance Resources Inc.
Pub Date
2005
Physical Description
1 DVD (6 min.) ; + 1 CD-ROM
Format
DVD
CD-ROM
Subject
Communication
Communication in personnel management
Conflict management
Abstract
"What's the best way to approach individuals who don't air their grievances in public, but instead, internalize it and undermine the workplace in subtle ways? Handling Covert Conflict teaches your team how to draw out the hidden issues and concerns of disgruntled employees so that everyone can perform at their peak." - Owen-Steward website
Series
Effective people skills
Notes
Companion CD-ROM: "Effective people skills: Facilitator guide" PDF (56 pgs.)
Call No.
HD 30.3 H233o 2005
Location
KGH Library
Loan Policy
21 days
Less detail

Health literacy from A to Z: practical ways to communicate your health

https://iha.andornot.com/permalink/library15486
Osborne, Helen. Sudbury MA: Jones and Bartlett , 2005. (Book)
Call No.
WA 590 O81 2005
Location
RIH Library
Author
Osborne, Helen
Place
Sudbury MA
Publisher
Jones and Bartlett
Pub Date
2005
Physical Description
xx, 293 p.
Format
Book
Subject
Health Education
Communication
Notes
Includes bibliographical references and index.
ISBN
9780763745509
Call No.
WA 590 O81 2005
Location
RIH Library
Loan Policy
21 days
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Health professional and patient interaction

https://iha.andornot.com/permalink/library18341
Purtilo, Ruth, Haddad, Amy, Doherty, Regina. St. Louis MO: Elsevier , 2014. 8th ed. (Book)
Call No.
W 21 P986 2014
Location
RIH Library
Author
Purtilo, Ruth
Haddad, Amy
Doherty, Regina
Edition
8th ed.
Place
St. Louis MO
Publisher
Elsevier
Pub Date
2014
Physical Description
x, 349 p. : ill.
Format
Book
Subject
Health Personnel
Professional-Patient Relations
Attitude of Health Personnel
Patient-Centered Care
Communication
Social Values
Psychology
Notes
Includes bibliographical references and index.
ISBN
9781455728985
Call No.
W 21 P986 2014
Location
RIH Library
Loan Policy
21 days
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46 records – page 1 of 3.