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IH Interior Health Library

5 records – page 1 of 1.

Collaborative approaches to resolving conflict

https://iha.andornot.com/permalink/library6281
Isenhart, Myra Warren, Spangle, Michael. Thousand Oaks, CA: Sage Publications , 2000. (Book)
Call No.
HM_112 I74 2000
Location
RIH Library
Author
Isenhart, Myra Warren
Spangle, Michael
Place
Thousand Oaks, CA
Publisher
Sage Publications
Pub Date
2000
Physical Description
242 p.
Format
Book
Subject
Conflict
Management
Work
Abstract
1. Theoretical perspectives ; 2. Conflict in action ; 3. Negotiation ; 4. Mediation ; 5. Facilitation ; 6. Hybrids: arbritation ; 7. Hybrids: judicial processes ; 8. Designing systems for conflict management ; 9. Training and education ; 10. Summary of practitioner insights
ISBN
0-7619-1930-9
Call No.
HM_112 I74 2000
Location
RIH Library
Loan Policy
21 days
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Dealing with conflict: healthcare version

https://iha.andornot.com/permalink/library15447
CRM Learning, Owen-Stewart Performance Resources Inc. Port Perry ON: Owen-Stewart Performance Resources Inc. , 2003. (DVD, Book)
Call No.
HD 42 D279 2003 A/V
Location
RIH Library (Librarian's Office)
Corporate Author
CRM Learning
Owen-Stewart Performance Resources Inc.
Place
Port Perry ON
Publisher
Owen-Stewart Performance Resources Inc.
Pub Date
2003
Physical Description
1 DVD (20 min.) ; + 1 leader's guide
Format
DVD
Book
Subject
Conflict
Management
Work
Abstract
Based on the world famous Thomas-Kilmann Conflict Mode Instrument, this program offers proven methods for recognizing and resolving conflict. Viewers will learn: proven methods for recognizing conflict, the five most valuable methods of conflict resolution, the two basic dimensions of human behavior in conflict situations, how to take responsibility for conflict and its resolution.
Call No.
HD 42 D279 2003 A/V
Location
RIH Library (Librarian's Office)
Loan Policy
21 days
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Resolving conflicts at work: a complete guide for everyone on the job

https://iha.andornot.com/permalink/library6282
Cloke, Kenneth. San Francisco: Jossey-Bass Publishers , 2000. (Book)
Call No.
HD_42 C56 2000
Location
RIH Library
Author
Cloke, Kenneth
Corporate Author
Goldsmith, Joan
Place
San Francisco
Publisher
Jossey-Bass Publishers
Pub Date
2000
Physical Description
251 p.
Format
Book
Subject
Work
Management
Conflict
Notes
"This essential guide offers numerous suggestions for transforming conflict into opportunities for positive change and improving workplace relationships. Based on decades of experience resolving highly complex organizational disputes, the authors provide practical methods you can use every day, in any work setting, to improve communication and reduce conflict. ... Resolving Conflicts at Work maps out 8 paths to hone your conflict resolution skills and generate positive, productive change." [from dust jacket]
ISBN
0-7879-5059-9
Call No.
HD_42 C56 2000
Location
RIH Library
Loan Policy
21 days
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Wisinski, Jerry. Toronto: American Management Assoc. , 1993. (Book)
Call No.
HD 42 W814 1993
Location
RIH Library
Author
Wisinski, Jerry
Place
Toronto
Publisher
American Management Assoc.
Pub Date
1993
Physical Description
79 P.
Format
Book
Subject
Conflict
Work
ISBN
0-8144-7799-2
Call No.
HD 42 W814 1993
Location
RIH Library
Loan Policy
21 days
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Resolving personal and organizational conflict: stories of transformation and forgiveness

https://iha.andornot.com/permalink/library6283
Cloke, Kenneth. San Francisco: Jossey-Bass Publishers , 2000. (Book)
Call No.
HM_112 C56 2000
Location
RIH Library
Author
Cloke, Kenneth
Corporate Author
Goldsmith, Joan
Place
San Francisco
Publisher
Jossey-Bass Publishers
Pub Date
2000
Physical Description
216 p.
Format
Book
Subject
Conflict
Work
Management
Abstract
1. The hidden meaning to conflict stories ; 2. Transforming stories to resolve conflict ; 3. Stories unheard and untold ; 4. Stories that sacrifice life ; 5. Stories that hold organizations hostage ; 6. Stories of boundary violations
ISBN
0-7879-5060-2
Call No.
HM_112 C56 2000
Location
RIH Library
Loan Policy
21 days
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