Skip header and navigation
you are here:
  • Home
  • Search Results
logo

IH Interior Health Library

14 records – page 1 of 1.

Administration ethics: executive decisions in Canadian healthcare

https://iha.andornot.com/permalink/library19383
Byrne, Joseph M. Toronto ON: Canadian Scholars , 2017. (Book)
Call No.
W 50 B995 2017
Location
KGH Library
VJH Library
Author
Byrne, Joseph M
Place
Toronto ON
Publisher
Canadian Scholars
Pub Date
2017
Physical Description
432 p. : ill.
Format
Book
Subject
Health Services Administration
Ethics, Medical
Decision Making
Notes
Includes bibliographical references and index.
ISBN
9781551309637
Call No.
W 50 B995 2017
Location
KGH Library
VJH Library
Loan Policy
21 days
Less detail
thumbnail

The Baptist health care journey to excellence: create a culture that WOWs

https://iha.andornot.com/permalink/library11806
Stubblefield, Al. Hoboken NJ: John Wiley & Sons , 2005. (Book)
Call No.
WX 153 S929 2005
Location
KGH Library
RIH Library
Author
Stubblefield, Al
Place
Hoboken NJ
Publisher
John Wiley & Sons
Pub Date
2005
Physical Description
xiv, 225 p. : ill.
Format
Book
Subject
Health Facilities
Leadership
Health Services Administration
Medical care
Management
Abstract
The baptist health care journey to excellence presents tested principles and best practices to help improve your corporate culture and customer satisfaction, which will lead to loyalty, stability, sustained productivity, and profitability in your own organization. For three consecutive years, Baptist Health Care has been ranked as one of Fortune magazine's 100 Best Companies to Work for in America. All five of Baptist Health Care's hospitals have spent multiple years in the top one percent in patient satisfaction based on survey results from the largest hospital patient database in the world. In 2004, President George W. Bush awared the company the coveted Malcolm Baldrige National Quality Award. But Baptist Health Care was not always a success story. In 1995 Al Stubblefield and his management tieam had to face some harsh realities: patient satisfaction rating had reached an all-time low; recent corporate reengineering efforts had damaged employee morale; and five years of merger discussions with three different organizations further devastated morale. Al's suspicions were confirmed when an attitude survey conducted among his employees made it abundantly clearn: they were not please with the Baptist Health Care experience. In addition to the internal conflicts, their flagship hospital was competing against two facilities owned by national health care conglomerates with bigger budgets and deeper pockets. Outspending them was simply not possible. This is the story about how one company beat the odds and rebounded to become a leader in its field and a pioneer in management. By creating a cultural transformation within their Baptist Health Care organization, employees became engaged and inspired to perform at the highest levels. Their positive outlook translated into a level of service and operational excellence that has become the national benchmark. Through their story, you too will learn how to transform your organization into a WOW! culture with a passion for excellence.
Notes
KGH copy a Human Resources purchase Jan. 2006.
Includes index.
ISBN
0471708909
Call No.
WX 153 S929 2005
Location
KGH Library
RIH Library
Loan Policy
21 days
Less detail
thumbnail

Bringing leadership to life in health : LEADS in a caring environment: a new perspective

https://iha.andornot.com/permalink/library17949
Dickson, Graham, Tholl, Bill, ed. London UK: Springer , 2014. (Book)
Call No.
W 84 D554 2014
Location
KGH Library
VJH Library
Author
Dickson, Graham
Tholl, Bill, ed
Place
London UK
Publisher
Springer
Pub Date
2014
Physical Description
xviii, 190 p. : col. ill.
Format
Book
Subject
Health Services Administration
Leadership
Abstract
Like other international jurisdictions, the Canadian health sector faces significant demands for change and improvement to meet the needs of the 21st Century. To achieve that goal, highly sophisticated and capable leaders are required across all dimensions of the health system. Bringing Leadership to Life in Health: LEADS in a Caring Environment examines the essence of leadership itself and what it means to be a leader in today's world. The authors describe key challenges that demand reform in the health sector, examine why better leadership is the source code for better system performance, and look at the issues that stand in the way of getting that leadership. This book describes the five domains of the Caring Environment capabilities framework: Lead Self, Engage Others, Achieve Results, Develop Coalitions, and Systems Transformation. Bringing Leadership to Life in Health: LEADS in a Caring Environment is a simple, easily accessible, and research informed book which will explain the LEADS in a Caring Environment capabilities framework that has been adopted across Canada as the foundation for health leadership talent management. This book will illustrate this framework through supportive research, relevant stories solicited from health leaders at all levels as well as the inclusion of "learning moments" to help the readers reflect on their own experiences.
Notes
Includes bibliographical references and index.
ISBN
9781447148746
Call No.
W 84 D554 2014
Location
KGH Library
VJH Library
Loan Policy
21 days
Less detail
thumbnail

Coaching as a leadership style: the art and science of coaching conversations for healthcare professionals

https://iha.andornot.com/permalink/library17885
Hicks, Robert F. New York NY: Routledge , 2014. (Book)
Call No.
W 21 H627 2014
Location
KGH Library
Author
Hicks, Robert F
Place
New York NY
Publisher
Routledge
Pub Date
2014
Physical Description
xvii, 182 pages : ill. ; pbk.
Format
Book
Subject
Leadership
Health Personnel
Health Services Administration
Abstract
"This book introduces a unique and practical coaching style as a way of interacting with colleagues, managing direct-reports, helping others solve problems, responding to change, making effective choices and developing professionally. It draws from four evidence-based models for interacting with others and facilitating change - solution-focused therapy, cognitive-behavioral therapy, motivational interviewing, and transactional analysis - and reframes them so that they are congruent with managerial and leadership terminology and provide a practical set of methods and tools for today's healthcare leader"--
Notes
Includes bibliographical references and index.
ISBN
9780415528061
Call No.
W 21 H627 2014
Location
KGH Library
Loan Policy
21 days
Less detail
thumbnail

Design for care: innovating healthcare experience

https://iha.andornot.com/permalink/library17947
Jones, Peter H. Brooklyn NY: Rosenfeld Media , 2013. (Book)
Call No.
W 26.5 J76 2013
Location
KGH Library
Author
Jones, Peter H
Place
Brooklyn NY
Publisher
Rosenfeld Media
Pub Date
2013
Physical Description
xix, 356 p. : col. ill. ; pbk.
Format
Book
Subject
Medical Informatics
Health Facilities
Delivery of Health Care
Health Services Administration
Notes
Includes bibliographical references and index.
ISBN
9781933820231
Call No.
W 26.5 J76 2013
Location
KGH Library
Loan Policy
21 days
Less detail
thumbnail

The engaged workforce: proven strategies to build a positive health care workplace

https://iha.andornot.com/permalink/library16725
Monion, Jo. Chicago IL: Health Forum , 2009. (Book)
Call No.
W 84 M266 2009
Location
KBH Library
Author
Monion, Jo
Place
Chicago IL
Publisher
Health Forum
Pub Date
2009
Physical Description
xix, 450 p. ; pbk.
Format
Book
Subject
Health Services Administration
Organizational Culture
Personnel Management
ISBN
9781556483592
Call No.
W 84 M266 2009
Location
KBH Library
Loan Policy
21 days
Less detail
thumbnail

Launching and leading change initiatives in health care organizations: managing successful projects

https://iha.andornot.com/permalink/library18765
Shore, David A. San Francisco CA: Jossey-Bass , 2014. (Book)
Call No.
W 84.1 S559 2014
Location
RIH Library
Author
Shore, David A
Place
San Francisco CA
Publisher
Jossey-Bass
Pub Date
2014
Physical Description
xx, 149 p. : ill.
Format
Book
Subject
Health Services Administration
Organizational Innovation
Planning Techniques
Program Development
Notes
Includes bibliographical references and index.
ISBN
9781118099148
Call No.
W 84.1 S559 2014
Location
RIH Library
Loan Policy
21 days
Less detail
thumbnail

Leadership for the future: core competencies in healthcare

https://iha.andornot.com/permalink/library12542
Ross, Austin, Wenzel, Frederick J., Mitlyng, Joseph W. Chicago, IL: Health Administration Press , 2002. (Book)
Call No.
W 84.1 R823 2002
Location
RIH Library
Author
Ross, Austin
Wenzel, Frederick J.
Mitlyng, Joseph W.
Place
Chicago, IL
Publisher
Health Administration Press
Pub Date
2002
Physical Description
xv, 389 p. : ill. ; 24 cm.
Format
Book
Subject
Health Services Administration
Health Facilities--organization & administration
Health Facility Administrators
Leadership
Organizational innovation
Abstract
Leadership for the future: core competencies in healthcare breaks down the skills a successful leader needs into two categories--system competencies, such as governance and strategy development, and personal leadership competencies, such as decision making and team building. Each comptency is brought to life with a case in point and thought-provoking questions. The book also defines ten essential knowledge areas that executives use to lead and manage organizations, including governance and organizational dynamics (behavior); human resources; financial management and economics; strategic planning and marketing; information and information systems; communications and public relations; quantitative analysis and modeling; organizational and healthcare policy; and legal and ethical issues.
Notes
Includes bibliographical references and index.
ISBN
156793160X
Call No.
W 84.1 R823 2002
Location
RIH Library
Loan Policy
21 days
Less detail
thumbnail

Leading large scale change: part 1 : a practical guide

https://iha.andornot.com/permalink/library16680
Bevan, Helen, Plsek, Paul, Winstanley, Lynne. Coventry UK: NHS Institute , 2011. (Book)
Call No.
WX 150 B571 2011
Location
RIH Library
Author
Bevan, Helen
Plsek, Paul
Winstanley, Lynne
Corporate Author
NHS Institute for Innovation and Improvement (Great Britain)
NHS Academy for Large Scale Change (Great Britain)
Place
Coventry UK
Publisher
NHS Institute
Pub Date
2011
Physical Description
161, 34 p. : col. ill.
Format
Book
Subject
Organizational change
Organizational innovation
Health Care Reform
Health Services Administration
Quality Improvement
Notes
Cover title
Also contains Leading large scale change : part 2 : the postscript on inverted pages at back of book.
ISBN
9781907805080
Call No.
WX 150 B571 2011
Location
RIH Library
Loan Policy
21 days
Less detail
thumbnail

Leading physicians through change: how to achieve and sustain results

https://iha.andornot.com/permalink/library18969
Kornacki, Mary Jane, Silversin, Jack. Tampa FL: American College of Physician Executives , 2012. 2nd. (Book)
Call No.
W 84 K84 2012
Location
KGH Library
Author
Kornacki, Mary Jane
Silversin, Jack
Edition
2nd
Place
Tampa FL
Publisher
American College of Physician Executives
Pub Date
2012
Physical Description
xiii, 155 p. : ill.
Format
Book
Subject
Physician's Role
Health Services Administration
Organizational Innovation
Medical Staff
Leadership
Notes
Includes bibliographical references.
"An ACPE publication."
ISBN
9780978730659
Call No.
W 84 K84 2012
Location
KGH Library
Loan Policy
21 days
Less detail
thumbnail

Lean leadership for healthcare: approaches to lean transformation

https://iha.andornot.com/permalink/library17886
Bercaw, Ronald G. Boca Raton FL: CRC , 2013. (Book)
Call No.
W 21 B485 2013
Location
KGH Library
Author
Bercaw, Ronald G.
Place
Boca Raton FL
Publisher
CRC
Pub Date
2013
Physical Description
xvii, 226 p. : ill. ; pbk.
Format
Book
Subject
Health Services Administration
Leadership
Lean Thinking
Notes
Includes bibliographical references and index.
ISBN
978146515543
Call No.
W 21 B485 2013
Location
KGH Library
Loan Policy
21 days
Less detail
thumbnail

Management on the mend: the healthcare executive guide to system transformation

https://iha.andornot.com/permalink/library18756
Toussaint, John, Adams, Emily. Appleton WI: Thedacare Centre for Healthcare Value , 2015. (Book)
Call No.
W 84 T734 2015
Location
KGH Library
Author
Toussaint, John
Adams, Emily
Place
Appleton WI
Publisher
Thedacare Centre for Healthcare Value
Pub Date
2015
Physical Description
205 p.
Format
Book
Subject
Health Services Administration
Health Care Reform
Organizational Innovation
Leadership
Notes
Includes bibliographical references and index.
ISBN
9780984884858
Call No.
W 84 T734 2015
Location
KGH Library
Loan Policy
21 days
Less detail
thumbnail

Management principles for health professionals

https://iha.andornot.com/permalink/library15390
Liebler, Joan Gratto, McConnell, Charles R. Boston MA: Jones and Bartlett , 2008. 5th ed. (Book)
Call No.
WX 150 L711 2008
Location
KGH Library
Author
Liebler, Joan Gratto
McConnell, Charles R
Edition
5th ed.
Place
Boston MA
Publisher
Jones and Bartlett
Pub Date
2008
Physical Description
xiv, 552 p. ; pbk.
Format
Book
Subject
Health Services Administration
Health Facilities - organization & administration
Health Personnel - organization & administration
Notes
Includes bibliographical references and index.
ISBN
9780763746179
Call No.
WX 150 L711 2008
Location
KGH Library
Loan Policy
21 days
Less detail
thumbnail

Superior productivity in health care organizations: how to get it, how to keep it

https://iha.andornot.com/permalink/library17121
Fogel, Paul. Baltimore MA: Health Professions Press, Inc. , 2004. (Book)
Call No.
WX 150 F655 2004
Location
RIH Library
Author
Fogel, Paul
Place
Baltimore MA
Publisher
Health Professions Press, Inc.
Pub Date
2004
Physical Description
xix, 187 p.
Format
Book
Subject
Hospital Administration
Efficiency, Organizational
Health Facilities
Health Services Administration
Personnel Management
Notes
Includes index
ISBN
97818788122933
Call No.
WX 150 F655 2004
Location
RIH Library
Loan Policy
21 days
Less detail

14 records – page 1 of 1.