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IH Interior Health Library

38 records – page 1 of 2.

7 habits of highly effective people: restoring the character ethic

https://iha.andornot.com/permalink/library11788
Covey, Stephen R. New York NY: Simon & Schuster , 2004. (Book)
Call No.
BF 637 S8 C68 2004
Location
KGH Library
VJH Library
Author
Covey, Stephen R.
Place
New York NY
Publisher
Simon & Schuster
Pub Date
2004
Physical Description
372 p.: ill.; pbk.
Format
Book
Subject
Management
Success
Success - Psychological aspects
Character
Achievement
ISBN
9780743269513
Call No.
BF 637 S8 C68 2004
Location
KGH Library
VJH Library
Loan Policy
21 days
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360 degree leader: developing your influence from anywhere in the organization

https://iha.andornot.com/permalink/library11863
Maxwell, John C. Nashville TN: Thomas Nelson , 2005. (Book)
Call No.
HD 57.7 M465 2005
Location
RIH Library
Author
Maxwell, John C
Place
Nashville TN
Publisher
Thomas Nelson
Pub Date
2005
Physical Description
ix, 315 p.
Format
Book
Subject
Leadership
Organization
Executive ability
Management
ISBN
0785260927
Call No.
HD 57.7 M465 2005
Location
RIH Library
Loan Policy
21 days
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Accountability : getting a grip on results

https://iha.andornot.com/permalink/library20718
Klatt, Bruce. Calgary AB: Bow River Pub , 2003. 2nd rev. ed. (Book)
Call No.
HD 58.7 K53 2003
Location
VJH Library
Author
Klatt, Bruce
Edition
2nd rev. ed
Place
Calgary AB
Publisher
Bow River Pub
Pub Date
2003
Physical Description
xiI, 1115 p.
Format
Book
Subject
Truth Disclosure
Management
Responsibility
Project management
Organizational Culture
Notes
Includes bibliographical references.
ISBN
9780973036527
Call No.
HD 58.7 K53 2003
Location
VJH Library
Loan Policy
21 days
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The Baptist health care journey to excellence: create a culture that WOWs

https://iha.andornot.com/permalink/library11806
Stubblefield, Al. Hoboken NJ: John Wiley & Sons , 2005. (Book)
Call No.
WX 153 S929 2005
Location
KGH Library
RIH Library
Author
Stubblefield, Al
Place
Hoboken NJ
Publisher
John Wiley & Sons
Pub Date
2005
Physical Description
xiv, 225 p. : ill.
Format
Book
Subject
Health Facilities
Leadership
Health Services Administration
Medical care
Management
Abstract
The baptist health care journey to excellence presents tested principles and best practices to help improve your corporate culture and customer satisfaction, which will lead to loyalty, stability, sustained productivity, and profitability in your own organization. For three consecutive years, Baptist Health Care has been ranked as one of Fortune magazine's 100 Best Companies to Work for in America. All five of Baptist Health Care's hospitals have spent multiple years in the top one percent in patient satisfaction based on survey results from the largest hospital patient database in the world. In 2004, President George W. Bush awared the company the coveted Malcolm Baldrige National Quality Award. But Baptist Health Care was not always a success story. In 1995 Al Stubblefield and his management tieam had to face some harsh realities: patient satisfaction rating had reached an all-time low; recent corporate reengineering efforts had damaged employee morale; and five years of merger discussions with three different organizations further devastated morale. Al's suspicions were confirmed when an attitude survey conducted among his employees made it abundantly clearn: they were not please with the Baptist Health Care experience. In addition to the internal conflicts, their flagship hospital was competing against two facilities owned by national health care conglomerates with bigger budgets and deeper pockets. Outspending them was simply not possible. This is the story about how one company beat the odds and rebounded to become a leader in its field and a pioneer in management. By creating a cultural transformation within their Baptist Health Care organization, employees became engaged and inspired to perform at the highest levels. Their positive outlook translated into a level of service and operational excellence that has become the national benchmark. Through their story, you too will learn how to transform your organization into a WOW! culture with a passion for excellence.
Notes
KGH copy a Human Resources purchase Jan. 2006.
Includes index.
ISBN
0471708909
Call No.
WX 153 S929 2005
Location
KGH Library
RIH Library
Loan Policy
21 days
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Chasing the rabbit: how market leaders outdistance the competition and how great companies can catch up and win

https://iha.andornot.com/permalink/library16343
Spear, Steven J. New York: McGraw Hill , 2009. (Book)
Call No.
HD 58.9 S741 2009
Location
KGH Library
Author
Spear, Steven J.
Place
New York
Publisher
McGraw Hill
Pub Date
2009
Physical Description
xxvi, 404 p.
Format
Book
Subject
Lean Thinking
Management
Organizational effectiveness
Notes
Donation
ISBN
9780071499880
Call No.
HD 58.9 S741 2009
Location
KGH Library
Loan Policy
21 days
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Collaborative approaches to resolving conflict

https://iha.andornot.com/permalink/library6281
Isenhart, Myra Warren, Spangle, Michael. Thousand Oaks, CA: Sage Publications , 2000. (Book)
Call No.
HM_112 I74 2000
Location
RIH Library
Author
Isenhart, Myra Warren
Spangle, Michael
Place
Thousand Oaks, CA
Publisher
Sage Publications
Pub Date
2000
Physical Description
242 p.
Format
Book
Subject
Conflict
Management
Work
Abstract
1. Theoretical perspectives ; 2. Conflict in action ; 3. Negotiation ; 4. Mediation ; 5. Facilitation ; 6. Hybrids: arbritation ; 7. Hybrids: judicial processes ; 8. Designing systems for conflict management ; 9. Training and education ; 10. Summary of practitioner insights
ISBN
0-7619-1930-9
Call No.
HM_112 I74 2000
Location
RIH Library
Loan Policy
21 days
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Conflict management: resolving disagreements in the workplace

https://iha.andornot.com/permalink/library11794
Kindler, Herbert S. Boston MA: Thomson Learning/Course Technology , 2006. Third edition. (Book)
Call No.
HD 42 K51 2006
Location
KGH Library
Author
Kindler, Herbert S.
Edition
Third edition
Place
Boston MA
Publisher
Thomson Learning/Course Technology
Pub Date
2006
Format
Book
Subject
Conflict management
Management
Problem solving
Series
Crisp fifty-minute
Notes
Human Resources purchase Jan. 2006
ISBN
1418862622
Call No.
HD 42 K51 2006
Location
KGH Library
Loan Policy
21 days
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Dealing with conflict: healthcare version

https://iha.andornot.com/permalink/library15447
CRM Learning, Owen-Stewart Performance Resources Inc. Port Perry ON: Owen-Stewart Performance Resources Inc. , 2003. (DVD, Book)
Call No.
HD 42 D279 2003 A/V
Location
RIH Library (Librarian's Office)
Corporate Author
CRM Learning
Owen-Stewart Performance Resources Inc.
Place
Port Perry ON
Publisher
Owen-Stewart Performance Resources Inc.
Pub Date
2003
Physical Description
1 DVD (20 min.) ; + 1 leader's guide
Format
DVD
Book
Subject
Conflict
Management
Work
Abstract
Based on the world famous Thomas-Kilmann Conflict Mode Instrument, this program offers proven methods for recognizing and resolving conflict. Viewers will learn: proven methods for recognizing conflict, the five most valuable methods of conflict resolution, the two basic dimensions of human behavior in conflict situations, how to take responsibility for conflict and its resolution.
Call No.
HD 42 D279 2003 A/V
Location
RIH Library (Librarian's Office)
Loan Policy
21 days
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Death by meeting: a leadership fable about solving the most painful problem in business

https://iha.andornot.com/permalink/library11789
Lencioni, Patrick. San Francisco CA: Jossey-Bass , 2004. (Book)
Call No.
HF 5734.5 L463 2004
Location
KGH Library
RIH Library
Author
Lencioni, Patrick
Place
San Francisco CA
Publisher
Jossey-Bass
Pub Date
2004
Physical Description
ix, 260 p. hardcover
Format
Book
Subject
Business meetings
Business
Management
Success in business
Notes
KGH: Human resources purchase Jan. 2006
ISBN
0787968056 (alk. paper)
Call No.
HF 5734.5 L463 2004
Location
KGH Library
RIH Library
Loan Policy
21 days
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Effective executive: the definitive guide to getting the right things done

https://iha.andornot.com/permalink/library11717
Drucker, Peter Ferdinand, 1909-. New York NY: HarperCollins , 2006. (Book)
Call No.
HD 38.25 D794 2006
Location
KGH Library
RIH Library
Author
Drucker, Peter Ferdinand, 1909-
Place
New York NY
Publisher
HarperCollins
Pub Date
2006
Physical Description
xxiii, 178 p. ; pbk.
Format
Book
Subject
Executives - United States
Decision making
Management
Notes
KGH copy a Human Resources purchase Jan. 2006
ISBN
0060833459
Call No.
HD 38.25 D794 2006
Location
KGH Library
RIH Library
Loan Policy
21 days
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Engaging the hearts and minds of all your employees: how to ignite passionate performance for better business results

https://iha.andornot.com/permalink/library17484
Colan, Lee J. New York NY: McGraw-Hill , 2009. (Book)
Call No.
HD 57.7 C683 2009
Location
KGH Library
Author
Colan, Lee J
Place
New York NY
Publisher
McGraw-Hill
Pub Date
2009
Physical Description
viii, 213 p. : ill.
Format
Book
Subject
Employee morale
Employee motivation
Leadership
Management
Notes
Includes bibliographical references and index.
ISBN
9780071602150
Call No.
HD 57.7 C683 2009
Location
KGH Library
Loan Policy
21 days
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Execution: the discipline of getting things done

https://iha.andornot.com/permalink/library19144
Bossidy, Larry, Charan, Ram, Burck, Charles. New York NY: Crown Business , 2009. (Book)
Call No.
HD 31 B745 2009
Location
KGH Library
Author
Bossidy, Larry
Charan, Ram
Burck, Charles
Place
New York NY
Publisher
Crown Business
Pub Date
2009
Physical Description
xxxii, 278 p.
Format
Book
Subject
Management
Performance
Achievement motivation
ISBN
978609610572
Call No.
HD 31 B745 2009
Location
KGH Library
Loan Policy
21 days
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Feedback skills for leaders: building constructive communication skills up and down the ladder

https://iha.andornot.com/permalink/library11879
Hathaway, Patti. Boston MA: Thomson Learning , 2006. 3rd ed. (Book)
Call No.
HD 57.7 H363 2006
Location
KGH Library
Author
Hathaway, Patti
Edition
3rd ed.
Place
Boston MA
Publisher
Thomson Learning
Pub Date
2006
Physical Description
viii, 134 p. ; pbk.
Format
Book
Subject
Leadership
Management
Communication in management
Series
Crisp fifty-minute
Notes
Human Resources purchase Jan. 2006
ISBN
1418864919
Call No.
HD 57.7 H363 2006
Location
KGH Library
Loan Policy
21 days
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Fish!: catch the energy, release the potential

https://iha.andornot.com/permalink/library12324
Lundin, Stephen C., Parke, Katie. Burnsville MN: Charthouse International Learning Corporation , 2003. (DVD)
Call No.
HF 5549.5 F532 2003
Location
KGH Library
RIH Library (Librarian's Office)
Author
Lundin, Stephen C.
Parke, Katie
Corporate Author
Pike Place Fish Company
Charthouse International Learning Corporation
Place
Burnsville MN
Publisher
Charthouse International Learning Corporation
Pub Date
2003
Physical Description
1 DVD (18 min.) : sd., col. ; 4 3/4 in. + 1 guide (88 p. : col. ill. ; 26 cm.) + 1 work/play book (28 p. : col. ill. ; 22 cm.)
Format
DVD
Subject
Employee Motivation
Motivation
Attitude Change
Psychology, Industrial
Organizational change
Customer Service
Play
Management
Job satisfaction
Notes
KGH Library copy 1 in Fish! Leader kit.
KGH Library copy 2 and 3 do not include guide or work/play book.
Call No.
HF 5549.5 F532 2003
Location
KGH Library
RIH Library (Librarian's Office)
Loan Policy
21 days
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Five star teamwork: how to achieve success ...together!

https://iha.andornot.com/permalink/library16349
Ventura, Steve, Templin, Michelle Correia. Dallas TX: Walk the Talk Company , 2005. (Book)
Call No.
HD 66 V468 2005
Location
KGH Library
RIH Library
Author
Ventura, Steve
Templin, Michelle Correia
Place
Dallas TX
Publisher
Walk the Talk Company
Pub Date
2005
Physical Description
42 p.
Format
Book
Subject
Leadership
Teamwork
Teams in the workplace
Management
ISBN
1885228686
Call No.
HD 66 V468 2005
Location
KGH Library
RIH Library
Loan Policy
21 days
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Four obsessions of an extraordinary executive: a leadership fable

https://iha.andornot.com/permalink/library11790
Lencioni, Patrick. San Francisco CA: Jossey-Bass , 2000. (Book)
Call No.
HD 38.2 L463 2000
Location
KGH Library
VJH Library
Author
Lencioni, Patrick
Place
San Francisco CA
Publisher
Jossey-Bass
Pub Date
2000
Physical Description
xvi, 184 p., hardcover
Format
Book
Subject
Management
Executives - United States
Executives - fiction
Notes
Human Resources purchase Jan. 2006
ISBN
0787954039 (acid free paper)
Call No.
HD 38.2 L463 2000
Location
KGH Library
VJH Library
Loan Policy
21 days
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Fundamentals of management: essential concepts and applications

https://iha.andornot.com/permalink/library15726
Robbins, Stephen P., DeCenzo, David A., Stuart-Kotze, Robin, Stewart, Eileen B. Toronto ON: Pearson/Prentice Hall , 2005. 4th Canadian ed. (Book)
Call No.
HD 31 F981 2005
Location
RIH Library
Author
Robbins, Stephen P.
DeCenzo, David A.
Stuart-Kotze, Robin
Stewart, Eileen B.
Edition
4th Canadian ed.
Place
Toronto ON
Publisher
Pearson/Prentice Hall
Pub Date
2005
Physical Description
xvi, 431 p. : col. ill.
Format
Book
Subject
Management
Notes
Includes bibliographical references and index.
ISBN
0131143913
Call No.
HD 31 F981 2005
Location
RIH Library
Loan Policy
21 days
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Good to great: why some companies make the leap ... and other don't

https://iha.andornot.com/permalink/library12116
Collins, Jim. HarperCollins , 2001. (CD-ROM)
Call No.
HD 57.7 C712c 2001
Location
KGH Library
Author
Collins, Jim
Publisher
HarperCollins
Pub Date
2001
Physical Description
6 hours; 5 discs.
Format
CD-ROM
Subject
Leadership
Strategic planning
Management
Organizational change
Technological innovations - Management
Notes
Also available in KGH Library in book format. Human Resources purchase Jan. 2006.
ISBN
0694526088
Call No.
HD 57.7 C712c 2001
Location
KGH Library
Loan Policy
21 days
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Good to great: why some companies make the leap ... and others don't

https://iha.andornot.com/permalink/library11730
Collins, James C. New York NY: HarperCollins , 2001. (Book)
Call No.
HD 57.7 C712 2001
Location
KGH Library
Author
Collins, James C.
Place
New York NY
Publisher
HarperCollins
Pub Date
2001
Physical Description
xii, 300 p. ; hard cover
Format
Book
Subject
Leadership
Strategic planning
Management
Organizational change
Technological innovations - Management
Notes
Also available in KGH Library in CD-ROM format. Human Resources purchase Jan. 2006. Includes bibliographical references and index.
ISBN
0066620996
Call No.
HD 57.7 C712 2001
Location
KGH Library
Loan Policy
21 days
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Inspire and motivate through performance reviews: a step-by-step guide

https://iha.andornot.com/permalink/library6620
National Press Publications. Shawnee Mission, Kansas: National Press Publications , 2000. (Book)
Call No.
HF_5549 I59 2000
Location
RIH Library
Corporate Author
National Press Publications
Place
Shawnee Mission, Kansas
Publisher
National Press Publications
Pub Date
2000
Physical Description
131 p.
Format
Book
Subject
Performance standards
Work
Employees
Management
Series
Sixty-minute training series
ISBN
1-55852-277-8
Call No.
HF_5549 I59 2000
Location
RIH Library
Loan Policy
21 days
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38 records – page 1 of 2.