"Blending case studies with practical theory, this book uniquely describes how the healthcare value proposition can be changed by reducing waste, variation, and complexity in healthcare. It reveals the leadership tenacity and culture change required to remove waste from healthcare processes and eliminate the root cause of soaring costs, poor quality and safety, and limited access. It provides practical, applicable advice alongside personal and organizational stories and case studies told by physician and administrative leaders, all students of the Toyota Production System"--Provided by publisher.
With the health care industry under increasing pressure to control costs while delivering the highest quality care, it is imperative that providers understand and make use of the latest methods for monitoring quality of care and services. Now in its second edition, Quality Management in Health Care: Principles and Methods has been thoroughly updated and revised to contain the latest information about the current state of performance in health care. From the basics of gropu processes to quality improvement tools and statistical analyses, this book will provide you with an essential knowledge base, whether you are a novice in quality improvement or a practicing professional.