Transforming health care: Virginia Mason Medical Center's pursuit of the perfect patient experience - Library - Interior Health

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Transforming health care: Virginia Mason Medical Center's pursuit of the perfect patient experience

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Kenney, Charles. New York NY: CRC Press , 2011. (Book)

Call No.: HD 58.9 K34 2011

Location: KGH Library; VJH Library

Author: Kenney, Charles

Place: New York NY

Publisher: CRC Press

Pub Date: 2011

Physical Description: xxii, 223 p. : ill. ; hardcover

Format: Book

Subject: Lean Thinking; Leadership; Hospital Administration; Efficiency, Organizational; Patient Satisfaction

Notes: Includes bibliographical references and index.

ISBN: 9781563273759

Call No.: HD 58.9 K34 2011

Location: KGH Library; VJH Library

Loan Policy: 21 days

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